
 
represents the main part of the investment necessary, 
surpassing even the initial investment calculated for 
the operations. This amount can be vital for a 
company of the scale of the one studied (Bercovitz 
and Mitchell, 2007). In addition to this, the selection 
process was also shown to be complex at the 
beginning, given the number of criteria and their 
variations of measurement as well as the quantity of 
alternatives to be chosen.  
The adoption of a multicriteria decision aiding 
tool, providing the managers with well-grounded 
decision making, is justified therefore by the 
importance for the company and the complexity of 
the decision making problem. As it belongs to an 
economic group, the decision was the responsibility 
of the president of the group. The information 
passed on to the decision analyst originates above all 
from internal research, with the director of 
operations also responsible for the evaluation of the 
value of the qualitative variables necessary to the 
process and which would be treated by means of 
fuzzy logic (Zadeh, 1975). 
It fell to these two agents, assisted by the 
decision analyst, to make the definition of the set of 
alternatives and the family of criteria. To help in 
solving the problem, a multicriteria decision aiding 
method was chosen with qualities more aligned to 
those which the problem required. The actors that 
participated in the process were the managers of the 
company. The multicriteria method chosen is the 
NAIADE method, created by Munda (1995). This 
method encompasses, to a greater or lesser degree, 
characteristics of resistance to trade-offs – in 
contrast, for example, to MAUT, in which there is 
an explicit exchange between values in a 
multiattribute utility function (Keeney and Raiffa, 
1976) – and the possibility of the application of 
variables of diverse types. According to Munda 
(1995), the application of the NAIADE method 
consists of three steps: pair comparison, aggregation 
of the criteria and the analysis of the alternatives. 
For the application of the first step, the 
difference of values between the alternatives must be 
obtained. The way in which this difference is 
obtained constitutes the larger part of the foundation 
of the method. For this reason, even before knowing 
how each one of the three steps is executed, 
attention must be given to the functioning of this 
mechanism. 
In the literature there are already some uses of 
MCDA in Air Transportation. For instance, a high 
density route, the Belgrade – Zagreb air shuttle 
service was evaluated by Teodorović (1985) using 
the TOPSIS method, and another high density route, 
the Rio de Janeiro – São Paulo was evaluated by 
Soares de Mello et al (2003) using the MACBETH 
method (Bana e Costa and Vansnick, 1994).  
2 METHODOLOGY 
ANAC – the National Agency of Civil Aviation is 
the Brazilian authority responsible for the regulation 
of air transport. Constituted by Law no. 11.182, 
ANAC regulates the sector supported by the 
Brazilian Aeronautical Code and specific 
regulations, called the Brazilian Regulations of 
Aeronautic – RBHA. According to the RBHA 119 
and 135, aircraft permitted for regional charter 
operations are those with a capacity equal to or less 
than 30 passengers, which already significantly 
limits the viable alternatives. Also according to these 
regulations, some advantages can be obtained by 
companies which opt to use aircraft with a capacity 
equal to or less than 19 passengers. The main 
advantage can be found in RBHA 135.3(b), where 
the company is dispensed from more detailed 
training of the crew. Another significant advantage 
can be found in RBHA 135.107, which dispenses the 
company from the need for a qualified steward on 
board its flights, which significantly reduces the 
operational costs, of training, and of the preparation 
and maintaining of the documents necessary for 
operations. 
With this new cut-off, the universe of choices 
was reduced even more. According to the managers 
of the company, the alternatives to be evaluated are: 
Cessna Caravan, Fairchild Metro, Beechcraft 1900, 
Embraer EMB-110 Bandeirante, LET 410, De 
Havilland DHC 6, Dornier 228 and the CASA 212. 
In relation to the criteria, one of the ways of working 
with the definition of the criteria is by creating a 
hierarchy in the form of a tree, in this way becoming 
very similar to the AHP method (Saaty, 2005). At 
the higher levels are the more wide ranging criteria 
which are subdivided in other more detailed criteria 
until a sufficiently specific family of criteria is 
formed which can be evaluated effectively.  
At the first level the criteria are divided into 
three groups. In the financial group, there are the 
criteria which result in direct expense or which 
produce some impact on the financial or economic 
administration of the institution. In the group of 
criteria linked to logistics are listed the criteria 
which are most significant for the operation of the 
aircraft and their limitations. Lastly, in the group 
linked to quality, the criteria reflect, either directly 
or indirectly, the level of relative satisfaction on the 
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