to facilitate student learning.
2.1.1 Factors that Enable the Joint Activity
Among the aspects that allowed the joint activity it
was possible to establish the position of some
teachers as facilitators of the learning process, was
crucial to create an environment that allowed
students to lay the foundation for knowledge
sharing, discussion and reinterpret them in learning
that were building in the course of graduate school.
During the course accompanying the program,
from the interaction of students with reading and
concepts that they had, a vacuum was present by the
inexperience of them on the issues and their
complexity. These gaps were trenching through
meetings with teachers, in this way, the readings met
the first level of conceptual appropriation, and
thereafter, with a first level of understanding in the
classroom sessions and even some virtual spaces,
interaction with teachers allowed the understanding
of the concepts that were unclear. Thus, the joint
activity (Onrubia, 2005) allowed teachers to
strengthen student learning, through fulfilling the
role of conceptual facilitators.
As seen, when a teacher assumes a position of
conceptual facilitator opens the door to initiate a
fundamental process that was highly valued by
students on several occasions in this program: the
possibility of linking the theoretical with the daily
life facilitated the understanding of the concepts
explained in face to face meetings, in the reference
materials such as texts, videos and sound files. This
linkage was enriched further more when teachers
were able to link aspects of professional
experiences from students. This fact allowed a
further commitment to the implementation of
planned activities, giving the students the possibility
of applying direct the learning acquired in the
courses, to their professional practices.
Another factor that facilitated students'
conceptual appropriation was timely feedback
provided by some teachers of the virtual activities.
Thanks to feedback from the work, tests, reading
tests and discussions, the students found
opportunities to recognize their faults and,
especially, to identify ways to improve their
performance in the course content.
2.1.2 Factors that Hinder the Joint Activity
Delayed feedback of learning activities, the absence
of some teachers in virtual spaces and the lack of
communication channels between teachers and
students, a high workload and the failure of some
students were other aspects that also limited the
student’s performance and their learning processes.
2.1.3 Organizational Interaction
The organizational interactions between teachers and
students, "designed to maintain the clarity of the
activities and shared understanding of those who
develop" (Barbera, Badia & Mominó, 2004, cited by
Osorio, 2008), were presented permanently in the
different face to face and virtual spaces of the
courses of the program, mainly, this type of
relationship was oriented in the first meetings of the
courses to present the programs, evaluation criteria
and ways of proceeding during the duration of the
courses.
Despite the presentation of programs and
evaluation criteria at the beginning of the courses,
we found that in some, the rules were not entirely
clear, this fact highlights the need for constant
communication between teachers, instructors and
students that allows specifying the objectives of the
activities, criteria for evaluating them and the rules
to deliver the work.
2.1.4 Social Interaction and Motivational
It was found that they took place in both face to face
and virtual spaces, but it was in the classroom spaces
in which they occurred to a greater extent. In this
context, teachers permanently motivated student
participation and managed to get their attention.
With regard to virtual spaces, social and
motivational interactions were aimed at getting
students to commit to the core activities of the
courses.
2.2 Interaction between Students
The first type of interaction between students
presented in the program was organizational, this
was directed to establish agreements between groups
of students to coordinate actions of consultation of
literature, drafting of documents and, sometimes, to
guide other students in the individual tasks. This
type of interaction, although it was present
sometimes at face to face sessions, was particularly
evident in the virtual spaces made for group work or
solving logistical difficulties. Through this kind of
tools offered in the virtual classroom courses,
students were able to communicate with their peers
to achieve different objectives.
The second type of interaction between students
evidenced was the one mediated by collaborative
work. These interactions were oriented to get
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