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2 PEOPLE AND CHANGE
Through the ubiquitous Internet vCC is becoming
increasingly dominant, not only in the international
arena, but also company and group wide. Any
employee as of today is a learning bundle, an
inseparable unit of a human with his technology
interface, acting as knowledge entity, as shown in
figure 1. This changes the amount of available data
and information and the availability of knowledge,
the speed of interaction and the access to
information and knowledge significantly.
Figure 1: Human with white cube fractal in between.
On the one hand side the human being in figure 1
is in a micro, meso, macro and mundo context to
other people. On the other hand side the humans
technology interface connected to any network, to
get any information, using any service, hosted
anywhere in the world.
Equivalent to the white noise an encompassing
human-machine interface device with any form
factor, any user interaction, creating value between
the smart world and the smart grid can be modelled
as a white cube. Therefore the white cube represents
the whole emerging swarm intelligence of the whole
internet society. This huge amount of information
and knowledge is filtered through trust and
capabilities of each human in his personal
surrounding, referring on the perception made in
their own social networks.
The ubiquitous Internet as of today influences
learning, knowledge and is embedded within ethics
and sustainability. The three pillars (swim lines) of
sustainability (UN World Summit 2005) are
represented trough:
Social: Development trough lifelong learning;
Economy: Private dimensions of individual -
team –organization development, processes and
technology; impacts though changes in generation X
Y Z and Always On;
Ecology: Ethical boundaries.
Considering on virtualization and sustainability,
People Organization On Line (POOL) and Change
become a complex venture.
2.1 POOL & Change Framework
People having a tremendous impact for instance on
profit, power, projects and portfolios, therefore an
on-going change is initiated in communication,
collaboration, crowd, cloud etc. between the
different interacting entities. The entities are also
varying in their economical, social and ecological
expression. Explicit knowledge is codified, stored
and transmitted in different media. Implicit
knowledge is represented through know-how,
experiences and competences to enable
competitiveness between competitors.
The organization of funding, sourcing and
distribution processes change from in-house
fulfilment to hyper connected boundary free
systems. The workbenches transform to virtual
platforms. In addition to these in new online
platforms trust is needed to enable syndication of
unknown entities.
Seen from a systemic point of view, control from
such a wicked problem (Conklin, 2007) is an
illusion. The option is to simplify or to make it
simple. Joint learning and service programs provides
a solution: “where I think, therefore I am” (ego
cogito ergo sum, Descartes 1644) changes to:
“I communicate, so we are; we communicate, so am
I” (communico ergo sumus, Pietschmann, 2009).
Lifelong learning with self- motivated pursuit of
knowledge for either personal or professional
reasons includes single loop, double loop and triple
loop leaning (Argyris and Schön, 1994). Single
Loop Learning (SLL) covers action and
consequences. Double Loop Learning (DLL)
extends the cycle with beliefs and Triple Loop
Learning (TLL) with context. With the distinction of
the previous statements of Descartes and
Pietschmann we get a classification between
Newton Learning with technical ‘either, or’
analyses within a mechanistic thinking frame and
Schumpeter Learning with fundamental ‘both, as
well’ analyses in a dialectic thinking frame.
The impact of Big Data (META Group, 2001),
information, knowledge and competiveness are
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