best medical practices and health knowledge and
where health data related to the care is entered by
the patient himself/herself.
4. VHR (Virtual Health Record) is a Web 2.0
evolution of the EHR concept with a more
emphasized vocation towards collaboration,
coordination and integration. (Contenti, 2010) and
(Serbanati, 2011) introduce VHR as an internet
resource that provides healthcare applications with a
comprehensive and authoritative representation of
the current health state, medical history and ongoing
treatments of any subscribing citizen. This
information is stored in a longitudinal, distributed
repository and highly structured according to various
criteria: clinical contacts, episodes of care, health
issues, care providers, medical equipment,
organizations, individual and territorial jurisdictions.
VHR provides more than a comprehensive, uniform,
and consistent data source: with its proactive
behaviour it is a trusted partner for the caregivers
who jointly support integrated and patient-centric
care processes in a Regional Health Information
Organization (RHIO). VHR can support the care
workflow and evidence-based decisions, quality
management, and reporting.
We observe that the evolution “Interconnecting
health” was a continuous broadening of the horizon
of interoperability in health from EMR to RHIO,
that is an extension to an ever larger community of
the opportunity to share and communicate
information using collaboration of healthcare
applications running on heterogeneous platforms.
5 NEW PARADIGMS IN HEALTH
INFORMATICS
Current advances in systems and software
engineering give us a glimpse of the next generation
of information systems supporting healthcare. While
current efforts in e-health are focused on the
development of information systems based on
service-oriented architectures, in the near future a
shift will be towards integration of healthcare
information systems (HISs) in multi agent systems
(MAS). In the long run when more and more
heterogeneous health applications will be highly
integrated in national and regional HISs a new
paradigm, the digital health ecosystem (DHE), could
be used to model them. A DHE consists of virtual
entities, information and knowledge sources, and
applications that adapt to local needs will be created.
An intelligent agent is a software component
with autonomous behaviour similar to human agents.
It has the following characteristics: autonomy,
sociality, pro-activity, mobility, and reactivity.
Agent-based health applications require a
population of agents knowing health ontologies and
working together in an MAS to solve problems on
behalf of patients, organizations, professionals, or
even of the agents themselves. The MAS paradigm
could be used to model, design and implement
software platforms that integrate software
applications in healthcare systems. Such an approach
has many advantages over a traditional approach.
An agent-based paradigm is a more natural way
to represent many situations that often occur in
medical settings, such as: absence of a
comprehensive control system, limited or
insufficient resources for a care provider to solve a
given problem, and geographical distribution of the
needed information and knowledge. On the other
hand, in health systems we can identify many
recurrent features common to MASs: delegation of
responsibility, re-allocation of tasks, need to
consider a large variety of user concerns and
problems, planning the collaborative work , think
and work in open spaces, etc. Moreover:
1. Agents related to each other can be easily put
together in an organized community to efficiently
coordinate and perform operations of recovery,
analysis and integration of information originating
from geographically distributed sources.
2. Interoperability of legacy systems in health
systems are facilitated by the MAS approach.
3. A network of interconnected agents better model
distribution of computing resources and capacity in
the existing health system.
In the case of “agentification” of a regional health
system, all stakeholders (care providers,
professionals, patients and their relatives) must be
represented as agents in the system. We called
“avatar” such an agent. It presents itself to other
agents with the role of the stakeholder it represents.
An avatar is characterized by a stressed pro-
activeness acting with own initiatives on behalf of
an individual. Other virtual entities in the system
may represent real organizations but also virtual,
temporary, ad-hoc created organizations as teams of
professionals involved in the patient’s care process.
For instance, the avatar representing the patient
should present itself as a manager of the patient’s
VHR and respond to queries regarding its content,
interact with other agents to update the VHR, and
interact with the patient to monitor her/his health
state, notify her/him about relevant events and
update its own information on the patient’s concerns
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