of the reminder system was to ensure timely patient
checkups by nurses who are busy, distracted, or
simply have forgotten to check on one of their many
patients. However, when the ratio of nurses to
patients is between 1:7 and 1:10, even if a nurse has
correctly recorded a patient code and receives the
patient’s reminders, she may be assisting with
another labor, checking on another patient, etc.
Many of the nurses reported receiving the reminders
but being unable to act on them because they were
already involved with a different patient.
Additionally, the design of the system was not as
helpful to nurses who had their hands busy, as the
patient code was displayed textually on the screen,
and nurses were often unable to stop what they were
doing to look at the pen and read the patient
reminder ID.
6 CONCLUSIONS
The initial objective of the PartoPen maternity ward
studies was to examine the impact of digital pen
technology on partograph completion. This
objective assumed that a primary barrier to
partograph completion was a lack of training and
knowledge on how to complete and interpret the
form. However, the highly skilled staff at KNH did
not lack in training or knowledge, but rather,
suffered from staff and resource shortages, which
the PartoPen was not designed to address. Despite
the disparity between the study goals and observed
study site realities, several important observations
were made that may contribute to future work in this
area.
First, every clinic or hospital has a unique set of
problems, personnel and procedures, which have to
be identified and addressed during both study design
and implementation. The PartoPen maternity ward
study design did not adequately account for the
myriad confounding factors present at KNH,
including under-staffing issues, different birth rates
between months compared, and the presence of
(different groups of) nursing students in the labor
ward during the intervention month, but not the
control month. Unlike the PartoPen nursing student
study design, the maternity ward study was not
designed such that only the affect of the PartoPens
on partograph completion could be measured. In one
analysis, study results were evaluated assuming an
experimental study where nurses were given the
intervention (the PartoPen) and the nursing students
present in the labor ward were the controls. This was
not the ideal study design, as the experimental and
control groups were not well matched in terms of
training, background, or experience. A more
appropriate study design for this environment would
be a paired comparison of individual nurses’
performance on partographs for similar labor types
with and without the PartoPen during comparably
busy shifts.
The study design that was used – a combination
of qualitative and quantitative data collection –
illustrates a disparity between the data from nurse
surveys and research observation and the data from
the partograph completion evaluation. When
surveyed, all of the nurses reported that they
considered partograph information to be important,
and that they relied upon this information.
Interviews with nurses also revealed that nurses
considered the partograph is an essential tool in the
labor ward. However, the low partograph
completion scores, regardless of the PartoPen
intervention, suggest that the partograph was often
under-utilized, filed out retroactively, or filled out
incompletely. This result is not indicative of a lack
of diligence or aptitude, rather a lack of adequate
staffing. Thus, partograph completion rates should
not be routinely equated with quality of care,
particularly at a short-staffed referral facility. It
would therefore be premature to promote the
partograph universally without conducting large-
scale studies on the direct association between
partograph use and maternal and child outcomes,
which account for environmental and social
circumstances unique to the study site.
Second, health informatics interventions,
especially in developing countries, are often
consumed by the technological aspects of the
project. We sometimes fail to recognize the benefit
of addressing immediate and simple issues, which
do not necessarily require technological
intervention. The qualitative feedback received by
nurses indicated that the cleaner PartoPen form with
larger boxes for information entry considerably
improved the usability and readability of the form.
The cleaner form was simple to produce within the
existing workflow and with existing equipment, and
could have been done independently of the PartoPen
project.
Finally, the PartoPens deployed at KNH were
successfully used and sustained for over nine-
months of continuous hospital use. This illustrates
the robustness of the system, as well as a willingness
among nurses to use the PartoPens on a daily basis.
The PartoPen maternity ward study helped identify
the environmental and physical challenges present in
the KNH labor ward, and illustrated both the
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