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determine their participation and efficient ways to
promote good communication among the
community participants.
The communication among the community
members are fundamental to the DDS and thus, it
needs some ways to provide the interaction among
users. Through several social midias, users exchange
knowledge, and it can improve the quality of the
software. So, KM, besides just promoting the
communication among member of the community,
must support the knowledge exchange, which can be
used for diverse purposes, but it is worth
highlighting that do not mind its purpose, its
existence is a factor that assists the process of
quality assurance.
Quality Assurance is an activity that must be
considered throughout the development process, in
free or proprietary software. In this way,
mechanisms that promote the interaction among
users should be able to promote the exchange
knowledge.
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