In all the case studies we used, we studied a
process to identify existing formalizations and
knowledge sources within the domain, paying
attention to multimedia objects. Valuable knowledge
was represented into explicit form through
formalization and codification of information, in
order to maximise the availability of knowledge.
At the end of these analyses we defined a
formalization, in form of ontologies, taxonomies,
metadata schemas, able to represent the knowledge
of interest for the domain.
As a final remark, we can notice how such a
process could lead to many different solutions for
formalization. We used ontologies, taxonomies and
metadata schemas to formalize knowledge. The
concept of metadata is clearly vital, also because it is
easy to represent for operational purposes. In fact,
metadata are very suited to being represented
through different standards (RDF, OWL, etc.), and
managed with many tools (DataBase, KMS, CMS,
etc.).
A mixed approach, already proposed in the
literature, means surely a demanding manual
analysis work, but some Knowledge Engineering
activity is necessary to represent knowledge. As
regards the TD phase, the number of formalizations
coming from ontologies, taxonomies and existing
standards allow an articulated structuring of
knowledge. Such representations are unlikely to
represent the same knowledge we wanted to
represent for our purposes: for this reason, they are
very useful in a TD analysis but cannot be used as-
is to represent our knowledge of interest.
At the same time, basic knowledge is seldom
natively structured; it usually contains a large
amount of information that can be extracted from it,
formalized, then used and enclosed in a
representation of knowledge. In particular, contents
on the Internet can be a source of raw knowledge
where some information can be acquired. Such
information could then be formalized and acquire a
remarkable value. An example of that may be the
studies on UGCs and on the reviews of Italian wines
that can be found on the Web. In fact, even Semantic
Web tools proved unsatisfactory in managing this
kind of issue.
Another important example could be the analysis
of the information contained in multimedia objects
pertaining to the ASAS and the construction process,
where the sheer quantity of available resources and
rich information would have been very difficult to
manage without a formalization. The formalizations
made it possible for domain experts to locate the
truly useful information in the operational context
and classify them, with the purpose of managing and
sharing them through a simple KMS like DSpace.
The most important result we achieved with our
studies was the opportunity to make this disparate
knowledge available and manageable. In the current
market, exploiting existing knowledge is a
mainstream business, but in order to exploit it, one
must be able to manage it first.
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