Knowledge Management Technology Implementation - Bridging the Gap between Theory and Practice

Saravanan Muthaiyah

2014

Abstract

This paper presents methods employed for the teaching and learning of Knowledge Management technologies classified under KM lifecycle i.e. knowledge identification, knowledge capture, knowledge codification, knowledge storage, knowledge dissemination and sharing. The process was employed for teaching of a Knowledge Management (KM) course called E-KM (Electronic Knowledge Management) in Multimedia University (MMU), Cyberjaya, Malaysia. Given that textbooks were only available for theoretical KM courses and that all teaching materials had to be created from scratch for this course, the idea was to test if KM technologies can be successfully taught and be implemented in class to bridge the gap between theory and practise. Empirical data provided in this paper validates that there was a significant improvement in the learning and understanding amongst postgraduate students especially in appreciation of knowledge codification, ontology design, schema classification, taxonomy construction, implementation and assignment of rule generation for firing rules via reasoning engines. The process was tested over seven cohorts totalling 300 students. Students who took this course never had any formal training before and this was the first technical KM course for them in their postgraduate programme. Empirical data suggests that the methods used were effective for all six classifications of KM lifecycle taught.

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Paper Citation


in Harvard Style

Muthaiyah S. (2014). Knowledge Management Technology Implementation - Bridging the Gap between Theory and Practice . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014) ISBN 978-989-758-050-5, pages 393-399. DOI: 10.5220/0005156403930399


in Bibtex Style

@conference{kmis14,
author={Saravanan Muthaiyah},
title={Knowledge Management Technology Implementation - Bridging the Gap between Theory and Practice},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014)},
year={2014},
pages={393-399},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005156403930399},
isbn={978-989-758-050-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014)
TI - Knowledge Management Technology Implementation - Bridging the Gap between Theory and Practice
SN - 978-989-758-050-5
AU - Muthaiyah S.
PY - 2014
SP - 393
EP - 399
DO - 10.5220/0005156403930399