Scenario Development for Successful Aeging with Robot Companions
Katja Richter, Nicola Döring
2015
Abstract
To illustrate how service-robots for healthcare can support independent living of older people three normative, narrative scenarios were systematically developed. In the sense of a user-centered design, scenarios are a promising opportunity to involve the target groups in the development and implementation process. Each scenario illustrates a different but typical day of an elderly person living with such a robot. Scenarios intend to encourage a lively but focused discussion of future technologies with different target groups. The personas (hypothetical but concrete prototypes of user groups describing specific requirements and usage behavior) were derived from the state-of-the-art concerning the every-day life of older people and the results of a qualitative interview-study focused on the structures and schedules of the seniors’ daily routines. Additionally, key dimensions of the scenario space (specification of service-robots, older people and living environments) as well as descriptors characterizing each dimension, were identified by means of an exhaustive, systematic literature review and consistency analysis. The paper presents the scenario development process, the scenarios and their use in evaluation studies.
References
- Ackerman, P. L. (2008). Knowledge and cognitive aging. In Craik, F.I.M., Salthouse, T.A. (Eds.). The handbook of aging and cognition (pp. 445-489). Psychology Press: New York.
- Ballegaar, S.A., Hansen, T., R., Kyng, M. (2008). Healthcare in everyday Life - Designing Healthcare Services for Daily Life. In CHI 7808 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1807-1816).
- Beer, J.M., Smarr, C.-A., Chen, T.L., Prakash, A., Mitzner, T.L., Kemp, C.C., Rogers, W.A. (2012). The Domesticated Robot: Design Guidelines for Assisting Older Adults to Age in Place. In HRI'12, Proceedings of the 7th ACM/IEEE International Conference on Human-Robot Interaction (pp. 335-342).
- Bekey, G.A. (2012). Current Trends in Robotics: Technology and Ethics. In: Lin, P., Abney, K., Bekey, G.A. (Eds.): Robot Ethics. The ethical and social implications of robotics (pp. 17-34). MIT Press: Cambridge.
- Bishop, P., Hines, A., Collins, T. (2007). The current state of scenario development:: an overview of techniques. Foresight, 9 (1), 5-25.
- Breuer, H., Grabowski, H., & Arnold, H. (2011). The Shape of Things to come:: Scenarios and visual Stories for Telecommunication in 2020. In Proceedings of the IADIS International Conferences -. Informatics (pp. 107-114).
- Broekens, J., Heerink, M., Rosendal, H., 2009. Assistive social robots in elderly care: a review. In Gerontechnology. 8 (2), 94-103.
- Courage, C., Baxter, K. (2005). Understanding your Users: A practical guide to user requirements. Methods, Tools & Techniques. Morgan Kaufmann: San Francisco.
- Decker, M. (2012). Service robots in the mirror of reflective research. Poiesis und Praxis, 9, 181-200.
- Forlizzi, J., DiSalvo, C., Gemperle, F. (2004). Assistive Robotics and an ecology of elders living independently in their homes. Journal of Computer Interaction, 19 (1), 25-29.
- Frennert, S., Östlund, B. (2014). Review: Seven Matters of Concern of Social Robots and Older People. International Journal of Social Robotics, 6, 299-310.
- Gaßner, R., Steinmüller, K. (2004). Scenarios that tell a story: Normative Narrative Scenarios - An efficient tool for participative innovation-oriented foresight. In Proceedings of the EU-US Scientific Seminar: New Technology Foresight, Forecasting & Assessment Methods (pp. 31-37).
- Kok, K., van Vliet, M., Bärlund, I., Dubel, A., Sendzimir, J. (2011). Combining participative backcasting and exploratory scenario development: Experiences from SCENES project. Technological Forecasting & Social Change, 78, 835-851.
- Lim, C. , Frohlich, D. M., Amr, A. (2012). The challenge of designing for diversity in older users. Gerontechnology, 11 (2), 297.
- Marcellini, F. (2012). HAPPY AGEING: Perspectives and needs of older people towards technology. Gerontechnology, 11(2), 390-391.
- Melenhorst, A. S. (2002). Making decisions about future activities: The role of age and health. Gerontechnology, 1 (3), 153-162.
- Mulder, S., Yaar, Z. (2007). The User Is Always Right. A Practical Guide to Creating and Using Personas for the Web. New Rider: Berkeley.
- Porter, A. L., Roper, A. T., Mason, T. W., Rossini, F. A., Banks, J. (1991). Forecasting and Management of Technology. John Wiley & Sons: New York.
- Richter, K., Döring, N. (2013). How do companion-type service-robots fit into daily routines of the elderly to improve quality of life? In ICSR'13, Proceedings of the 5th International Conference on Social Robotics, (pp. 564-565).
- Robinson, H., MacDonald, B.; Broadbent, E. (2014). The Role of Healthcare Robots for Older People at Home: A Review. International Journal of Social Robotics, 6, 575-591.
- Thielke, S., Harniss, M., Thompson, H., Patel, S., Demiris, G., Johnson, K. (2011). Maslow's Hierarchy of Human Needs and the Adoption of Health-Related Technologies for Older Adults, Aging International, 37, 470-488.
- Torta, E., Werner, F., Johnson, D.O., Juola, J.F., Cuijpers, R.H., Bazzanii, M., Oberzauch, J., Lemberger, J., Lewy, H., Bregman, J. (2014). Evaluation of a Small Socially-Assistive Humanoid Robot in Intelligent Homes for the Care of the Elderly. Journal of Intelligent and Robotic Systems, 76, 57-71.
- van Notten, P. (2005). Writing on the Wall. Scenario Development in Times of Discontinuity. Retrieved from Dissertation.com Database.
Paper Citation
in Harvard Style
Richter K. and Döring N. (2015). Scenario Development for Successful Aeging with Robot Companions . In Proceedings of the 1st International Conference on Information and Communication Technologies for Ageing Well and e-Health - Volume 1: ICT4AgeingWell, ISBN 978-989-758-102-1, pages 211-218. DOI: 10.5220/0005429402110218
in Bibtex Style
@conference{ict4ageingwell15,
author={Katja Richter and Nicola Döring},
title={Scenario Development for Successful Aeging with Robot Companions},
booktitle={Proceedings of the 1st International Conference on Information and Communication Technologies for Ageing Well and e-Health - Volume 1: ICT4AgeingWell,},
year={2015},
pages={211-218},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005429402110218},
isbn={978-989-758-102-1},
}
in EndNote Style
TY - CONF
JO - Proceedings of the 1st International Conference on Information and Communication Technologies for Ageing Well and e-Health - Volume 1: ICT4AgeingWell,
TI - Scenario Development for Successful Aeging with Robot Companions
SN - 978-989-758-102-1
AU - Richter K.
AU - Döring N.
PY - 2015
SP - 211
EP - 218
DO - 10.5220/0005429402110218