3.4 Usability of eChez-Soi Platform
All four patients were quite satisfied (score of 4) or
very satisfied (score of 5) with all aspects of the
home-based telerehabilitation platform, for a mean
score of 4.63 (Table 2). No 1 to 3 scores were
reported for any of the assessed items. Ease of use
and effectiveness of the telerehabilitation platform,
and audiovisual communication between the client
and the clinician were identified by the patients as
the three most important elements related to the
usability of the platform.
Table 2: Usability of the Telerehabilitation Platform (TP)
measured with an adaptation of the Quebec User
Evaluation of Satisfaction with assistive technology.
1.
Item How satisfied are you with the… Score
1
1.
dimension of your TP?
4.75 (0.50)
2.
safety of your TP?
4.75 (0.50)
3.
durability of your TP?
4.50 (0.58)
4.
* ease of use of your TP?
4.50 (0.58)
5.
* effectiveness of your TP?
4.75 (0.50)
6.
biometric sensors of the TP for taking
data in real time (e.g. Nonin
oximeter)?
4.25 (0.50)
7.
devices used by the patient for reading
automatic data (e.g. Fitbit Flex)?
4.75 (0.50)
8.
visualization in real time of biometric
data collected by sensors on the client
workstation and transferred to the
clinician’s computer?
4.75 (0.50)
9.
game environment, enabling
customers to perform exercises
tailored to their condition?
4.75 (0.50)
10.
* audiovisual communication between
the client and the clinician?
4.75 (0.50)
11.
touch screen and user-friendly
interface (Windows 8)?
4.50 (0.58)
12.
illustrated procedures accompanying
the user of the TP?
4.50 (0.58)
Overall score (SD): 4.63 (0.43)
1
Mean QUEST score (standard deviation) for the 4 patients (1:
not satisfied at all; 2: not very satisfied; 3: more or less satisfied;
4: quite satisfied; 5: very satisfied)
* 3 items reported as most important.
4 CONCLUSIONS
These preliminary results support the technical
reliability and usability of the eChez-soi
telerehabilitation platform. During the entire period
of this pilot study, relatively few technical problems
were experienced by the users (4.5% of the time).
Almost all technical difficulties were transient and
addressed rapidly within the same session. Lastly,
most of the problems (50%) were experienced by the
first participant, thus demonstrating our capacity to
prevent the repetition of previous technical
problems. However, some problems with the
audiovisual connection or signal quality were
experienced by all participants, thereby illustrating
the challenges of delivering services at home
through a standard home-based Internet connection.
All users were satisfied with the different aspects
of the new platform, with the highest score (4.75/5)
being found for dimension, safety, effectiveness,
devices, visualization in real time of biometric data
collected by sensors, the game environment and the
audiovisual communication between the client and
the clinician, even though most of the technical
problems (80%) were related to this last aspect.
Future studies are needed to confirm the present
results obtained with only four patients, although the
platform was tested during a significant number of
sessions and periods of time (61 sessions lasting 68
hours). This platform's potential should also be
tested in other contexts and populations.
ACKNOWLEDGEMENTS
The authors thank all participants. They also would
like to acknowledge the Clinique d’oncologie
thoracique de l’IUCPQ, including Dr. Lise
Tremblay, for their help in recruiting participants,
and Mr Steve Forest for his technical support with
the eChez-Soi Platform. This pilot study was
supported by the Canadian Lung Association and the
Québec INTER Research Network.
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Bento, V. F., Cruz, V. T., Ribeiro, D. D., Colunas, M. M.,
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ReliabilityandUsabilityoftheeChez-SoiIn-homeTelerehabilitationPlatform:ANewInternet-basedCommunicationand
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