Health of Turkey. We summarize the design and
operation processes, the software architecture, its use
in Health Transformation Program and the lessons
learned.
2 BACKGROUND
In this section, we describe some of the main aspects
of a large-scale CDW that needs conceptual and
technical considerations.
2.1 Data Collection
The health institution that provides CDW with data is
composed by Level I Family Practitioners, Level II
Public and Private Hospitals and Level II University
Hospitals and Research Centers. It is obvious that the
data collection might not be achieved with 100\%
accuracy due to the complexity of data and the
widespread use of the system. Data collection
services are frequently updated due to the updates in
the data packages definitions. This continuous
process requires a tight coordination with Hospital
Information System (HIS) providers that will
implement client component for data upload to
collection services. Due the difficulties in the
integration process that needed continuous support, a
help desk has been established by the Ministry of
Health. The help desk provided regular data on the
amount of data collected by CDW, the amount and
type of upload errors to HIS firms. It has been
recognized that the success of integration capabilities
of institutions that belong to different levels are
different. Level I institutions were 99% successful in
uploading their data as described in the integration
kits of CDW public website. Level II institutions were
less successful in sharing their data. The main reason
behind the successful integration of Level I
institutions was based on the underlying business
model which makes possible the calculation of
practitioners salaries based on the collected data by
CDW. While Level I data collection was successful,
Level II data collection had not been as expected and
it was below 60% average for the first year. The main
reason for the lack of data was that Level II
institutions were not subject to any business model
implemented by CDW. The second year of the
implementation of CDW, the data collection rate was
increased to 77% as the parameters for Service
Quality Standards were started to be calculated with
CDW data. The integration of Level III research
institutions were even less successful given that they
were not managed by the Ministry but by independent
universities. During the third year, the integration of
Level II has improved by the increasing calculation
of different healthcare service parameters using
available CDW data.
2.2 Data Quality
It is important that we should not confuse the concept
of 'data quality' to the aforementioned concept of
'clinical quality data'. While 'clinical quality data' is
specific data based on clinical quality indicators
which help to understand the clinical quality of the
services provided to patients with specific diseases
e.g. diabetes, stroke etc. On the other hand, 'data
quality' is about the quality of any data collected by
CDW and based on certain criteria sets e.g. complete,
valid/correct, timely, without duplication (Kahn,
2012)(Arts, 2002). In this section, we detail the issues
and our solutions to improve the ‘data quality’ of the
‘clinical quality indicators’ collected for CDW. The
major issue that has been encountered in establishing
the data quality was the data wrongly packed that do
not fulfill data package acceptance rules. We
identified the main reason was the difficulties
associated with the establishment of data packages to
be sent to CDW. On the other hand, we identified HIS
users use different ICD-10 (WHO, 2004) codes for
certain diagnosis and diseases because HIS require
sophisticated data input interfaces for the latters. One
particular aspects that needs special attentions is the
geographic and temporal properties of the clinical
data. It is observed that public health indicators could
be misleading based on certain periods and on
locations (e.g. Temporary Refuge Spaces), these
problems are configured by expert knowledge.
2.3 Data Privacy
The privacy of EHR had been a high priority concern
in the implementation of CDW and the tools that
manage its data. In the collection process of EHR, the
definition of data packages was mainly defined by the
public health surveillance necessities and the
establishment of personal health records. The idea
behind the establishment of personal health records is
to support the continuity of healthcare and prevent
redundant services such as radiology. One other
advantage of the involvement of patients in the
structuring the records is the elimination of
inconsistencies. Turkish citizens have a unique and
publicly available 10 digit number. The use of this
number considerably facilitates the consolidation and
access of personal health records but in the same time
could be a major privacy concern.
Fourth International Conference on Telecommunications and Remote Sensing