3 SUPPORTING ATTENDING
PHYSICIAN IN THE
TREATMENT OF INFECTIONS
We now describe a process for management of
patients with infections, where we identify the
knowledge needed by the ASP members and the
support that can be offered by WASPSS in each
phase. In general, we can define three phases respect
to the treatment: a) “pre-prescription” phase where
the clinician needs clinical information to diagnose,
b) a “prescription” phase where the clinician selects
the antibiotic according to several criteria and not
only to clinical information, and c) the “post-
prescription” phase with an assessment-review loop
of clinical response.
In the first phase, “pre-prescription”, the actions
are essentially related to the clinical assessment of
the patient, and the use of protocols. The system in
this case should be responsible for proposing
protocols and, according to those protocols, propose
short-term plans and to provide reminders about
information gathering. Table 1 depicts the phases
and the possible actions considered in the CDSS.
In the second phase, a key aspect where the
WASPSS system intervenes is to integrate the
clinical guidelines with the experts’ knowledge. The
system is responsible for including information on
microbiology, pharmacodynamics, pharmacokinetics
as well as local policies of antibiotic use (e.g.
formulary restriction) is needed in the proposal for
empiric treatment. In our case, we think that visual
explanation is a simple way of showing the
rationale; for example, cost and coverage of most
frequent pathogens in the type of culture.
An important factor would be to take advantage
of microbiologists’ expertise in the interpretation of
the susceptibility tests and antibiogram. The
introduction of EUCAST expert rules (Leclercq et
al., 2013)
for intrinsic resistance and exceptional
resistance phenotypes with local adaptations could
help a better and wider interpretation of the test.
In the third phase, post-prescription, the role of
an infectious diseases specialist, microbiologist and
pharmacist in the ASP team is even more relevant.
Once the culture results with susceptibilities and
minimum inhibitory concentrations are available, it
is possible to detect any inappropriate selection of
antibiotics, and to avoid the failure of treatment due
to factors such us under-dosing (not ensuring the
elimination of the pathogen), adverse effects, or
reinfection. At this moment, recommendations such
as the early isolation of the patient according to local
policies are important. For example, a local policy in
the UHG is not to use ciprofloxacine against E.coli
in urinary tract infections due to a resistance of 43%.
By including pharmacokinetics and
pharmacodynamics as criteria, we facilitate the
selection of both drug and dosing regimen, with the
aim of inhibiting the microbe and improving the
clinical response of the patient. The dosage selected
should result in adequate therapeutic concentrations
at the site of infection for a sufficient time without
causing side effects or toxicity.
In this step, the system should enter in a loop that
should include the evolution and previous
assessment rather than simply evaluating each action
individually to avoid false positive alerts that would
eventually be overridden by the ASP team and the
physician. When the clinician actually feels a
patient-centered care culture involving close
supervision of the patient’s evolution, it is possible
to improve the treatment of the patient.
4 SUPPORTING ASP ACTIONS
Apart from patient care, the ASP team is responsible
for defining actions in a wide number of contexts
that are not directly related to antibiotic supervision.
Some of these functions are the actions related with
infection prevention, educational actions,
information diffusion, and the definition of policies.
In this section we describe four aspects where the
WASPSS system is supporting these ASP functions.
First, the CDSS must adapt to the methodology
of work proposed by the ASP team. In the case of
the UHG, the use of department representatives with
different roles and views in the CDSS is essential for
creating a general culture of rational antibiotic use,
and enable as many alerts as possible to be
monitored.
At the same time, WASPSS strengthens the
communication links between the attending
physicians and the respective experts in pharmacy,
microbiology and infectious diseases. Previous study
evaluated the effect of different methods of
communication of ASP recommendations using
variety of technologies (phone, pager, email)
(Cosgrove et al., 2007). Nevertheless, they did not
focus on the content of the messages and the positive
reinforcement, since the communication mode was
only used to send alerts or warnings. From an
educational point of view, the objective is twofold:
on the one hand to report possible errors, and, on the
other hand to provide feedback and positive
reinforcement when the patient care is going well.