Software Crowdsourcing Challenges in the Brazilian IT Industry
Leticia Machado, Josiane Kroll, Rafael Prikladnicki, Cleidson R. B. de Souza, Erran Carmel
2016
Abstract
Software crowdsourcing has been regarded as a new paradigm for the provision of crowd-labor in software development tasks. Companies around the world adopt this paradigm to identify collective solutions to solve problems, ways to accelerate time-to-market, increase the quality and reduce the software cost. Although this paradigm is a trend in the software engineering area, several challenges are behind software crowdsourcing. In this study, we explore how the software crowdsourcing has been developed in the Brazilian IT industry. We have conducted 20 interviews with Brazilians practitioners in order to identify the main challenges for software crowdsourcing in Brazil. Additionally, we identified and discussed enablers and blockers’ factors, practice implications and directions for future research in the area. Our paper aims to provide an overview of the software crowdsourcing in Brazil and motivation for researchers to better understand challenges faced by the Brazilian IT industry.
References
- Âgerfalk, P. J., Fitzgerald, B., and Stol, K. J., 2015. Software Sourcing in the Age of Open: Leveraging the Unknown Workfoce. Springer.
- Brabham, D. C., 2008. Crowdsourcing as a Model for Problem Solving: An Introduction and Cases. In Convergence, 14, 1.
- Carmel, E., and Eisenberg, J., 2006. Narratives that software nations tell themselves: An exploration and taxonomy. Communications of the Association for Information Systems, 17(1), 39.
- Chuene, D.; Mtsweni, J., 2015. "The adoption of crowdsourcing platforms in South Africa," in ISTAfrica Conference, 2015, pp.1-9.
- Corbin, J. M. and Strauss, A. L., 2008. Basics of qualitative research: Techniques and procedures for developing grounded theory, 3rd edition. Sage.
- Forbes Magazine, Brazil: Profile. Available at http://www.forbes.com/places/brazil/. Access on November 2015.
- Howe, J., 2008. Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business. In Crown Business.
- Kittur, A., Nickerson, J. V., Bernstein, M. S., Gerber, E. M., Shaw, A., Zimmerman, J., Lease, M. and Horton, J. J., 2013. The Future of Crowd Work. In Proc. CSCW. ACM.
- Lakhani, Karim, David A. Garvin, and Eric Lonstein, 2010. TopCoder (A): Developing software through crowdsourcing. Harvard Business School General Management Unit Case 610-032.
- LaToza, T.D., Towne, W.B., van der Hoek, A. and Herbsleb, J.D., 2013. Crowd Development. Proc. 6th CHASE Workshop. San Francisco, CA.
- Li, K., Xiao, J., Wang, Y., and Wang, Q., 2013. Analysis of the key factors for software quality in crowdsourcing development: an empirical study on TopCoder.com. In 37th Annual Computer Software and Applications Conference, pp. 812-817.
- Mao, Ke, et al., 2015. A Survey of the Use of Crowdsourcing in Software Engineering. RN 15:01.
- Olson, D. L., and Rosacker, K., 2013. Crowdsourcing and open source software participation. Service Business, 7(4), 499-511.
- Prikladnicki, R., Machado, L., Carmel, E., & de Souza, C. R., 2014. Brazil software crowdsourcing: a first step in a multi-year study. In 1st International Workshop on Crowdsourcing in Software Engineering(pp. 1-4).
- Saxton, G., Oh, O., Kishore, R., 2013. Rules of Crowdsourcing: Models, Issues, and Systems of Control. Information Systems Management 30, 1-13.
- Stol, K. J., and Fitzgerald, B., 2014. Two's company, three's a crowd: a case study of crowdsourcing software development. In Proceedings of the 36th International Conference on Software Engineering (pp. 187-198). ACM.
- To, Wai-Ming, and Linda SL Lai., 2015. Crowdsourcing in China: Opportunities and Concerns." IT Professional 17.3: 53-59.
- Wu, Wenjun, Wei-Tek Tsai, and Wei Li., 2013. An evaluation framework for software crowdsourcing. Frontiers of Computer Science Journal 7, no. 5: 694- 709. Publisher Springer Berlin Heidelberg.
Paper Citation
in Harvard Style
Machado L., Kroll J., Prikladnicki R., Souza C. and Carmel E. (2016). Software Crowdsourcing Challenges in the Brazilian IT Industry . In Proceedings of the 18th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-758-187-8, pages 482-489. DOI: 10.5220/0005835004820489
in Bibtex Style
@conference{iceis16,
author={Leticia Machado and Josiane Kroll and Rafael Prikladnicki and Cleidson R. B. de Souza and Erran Carmel},
title={Software Crowdsourcing Challenges in the Brazilian IT Industry},
booktitle={Proceedings of the 18th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2016},
pages={482-489},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005835004820489},
isbn={978-989-758-187-8},
}
in EndNote Style
TY - CONF
JO - Proceedings of the 18th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - Software Crowdsourcing Challenges in the Brazilian IT Industry
SN - 978-989-758-187-8
AU - Machado L.
AU - Kroll J.
AU - Prikladnicki R.
AU - Souza C.
AU - Carmel E.
PY - 2016
SP - 482
EP - 489
DO - 10.5220/0005835004820489