for the analysis of buyers’ burstiness in e-business
process valid in terms of output values?
The present research has limitations. The inter-
connections between e-business process, binary cus-
tomer behaviour, the buyers’ burstiness and gap pro-
cesses have been set. The study is also limited by
• Considering only one aspect of model validation
such as input parameter values and distributions
and
• Examining the model validation in terms of input
parameter values and distributions only through
one approach, namely real system measurements.
Another limitation is the empirical study based on
two cases only. Therein, the results of the study can-
not be representative for the whole area. Neverthe-
less, the results of the research, namely practical ap-
plication of the mathematical model for evaluation of
buyers’ burstiness in e-business process based on gap
processes and its results, may be used as a basis of
analysis of buyers’ burstiness in e-business process. If
the results of other cases had been available for anal-
ysis, different results could have been attained. There
is a possibility to continue the study.
Further research tends to facilitate the practical
applications of the validated simulation model for
evaluation of buyers’ burstiness in e-business process.
Despite that initial validation attempts will concen-
trate on the output of the model, and only if that val-
idation suggests a problem more detailed validation
will be undertaken (Govindarajan, 2014), the search
for relevant methods, tools and techniques for further
model validation is proposed. Consideration of output
values is planned. Use of the combination of the three
approaches is intended for application in order to val-
idate the simulation model (Govindarajan, 2014):
• Expert intuition,
• Real system measurements and
• Theoretical results/analysis.
A comparative research on validation of simula-
tion models for evaluation of burstiness in other sci-
entific fields could be carried out, too.
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