E-Health Implementation in Support of Hospital Service at Indonesia of Health National Insurance Era - Study on MHR at DMS Surabaya

Titin Wahyuni, Puteri Mahawati Ersalina

2017

Abstract

E-health is an Outpatient queuing management system at Dr. M. Soewandhie Hospital. This system provided by Surabaya City Government for supporting the implementation of Health National Insurance. On the other hand, its success requires support from Dr. M. Soewandhie Hospital in term of health records availability when service is performed. Based on observations made on 23 to 27 January 2017 found 718 misfile health records with an average of 144 ones per day. This research focuses on finding cause of misfile health records. We observed 257 ones during June to July, 2017 by purposive sampling method. The result shows that the most significant cause of misfiling health records based on observation is the doctors not complete yet health records from inpatient room. Based on the interview outcome, all of respondents agree at the most significant cause led to misfiling is human error due to wrong sub shelf and the best effective to avoid the problem by building up electronic health record and fixing problem at shelving and space. We suggest to design and launch intervention program to improve readiness providing health record and it suppose to be an effective long term follow up to assess the sustainability of intervention

Paper Citation

in Harvard Style

Wahyuni T. and Ersalina P. (2017). E-Health Implementation in Support of Hospital Service at Indonesia of Health National Insurance Era - Study on MHR at DMS Surabaya.In Proceedings of the 4th Annual Meeting of the Indonesian Health Economics Association - Volume 1: INAHEA, ISBN 978-989-758-335-3, pages 298-302. DOI: 10.5220/0007029202980302

in Bibtex Style

@conference{inahea17,
author={Titin Wahyuni and Puteri Mahawati Ersalina},
title={E-Health Implementation in Support of Hospital Service at Indonesia of Health National Insurance Era - Study on MHR at DMS Surabaya},
booktitle={Proceedings of the 4th Annual Meeting of the Indonesian Health Economics Association - Volume 1: INAHEA,},
year={2017},
pages={298-302},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007029202980302},
isbn={978-989-758-335-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 4th Annual Meeting of the Indonesian Health Economics Association - Volume 1: INAHEA,
TI - E-Health Implementation in Support of Hospital Service at Indonesia of Health National Insurance Era - Study on MHR at DMS Surabaya
SN - 978-989-758-335-3
AU - Wahyuni T.
AU - Ersalina P.
PY - 2017
SP - 298
EP - 302
DO - 10.5220/0007029202980302