The Adaptation of Delone and Mclean’s Information System Model to Test The Success of the Erp-Sap Implementation in Middle-Level Management: A Study Case at PT Petrokimia Gresik

Sara Fadlilah, A. A. Gde Satia Utama

2017

Abstract

A recent implementation of ERP-SAP system at PT. Petrokimia Gresik allows much improvisation in the future. This research uses a model of application of successful models from DeLone & McLean. In this study, the model is used as a descriptive tool in measuring the success of ERP-SAP system applied to PT. Petrokimia Gresik. This research uses a qualitative approach with case study method to describe the success of ERP-SAP implementation in middle-level management at PT. Petrokimia Gresik. The results obtained from the adaptation of DeLone and McLean’s information system success models show that the majority of respondents agreed with the adoption of a well-established ERP-SAP system through the success factors proposed. The continuous use of the ERP-SAP system and the satisfaction derived from the use of the ERP-SAP system ultimately impacted the increased net benefits of the respondents.

Paper Citation

in Harvard Style

Fadlilah S. and Utama A. (2017). The Adaptation of Delone and Mclean’s Information System Model to Test The Success of the Erp-Sap Implementation in Middle-Level Management: A Study Case at PT Petrokimia Gresik.In 1st International Conference on Islamic Economics, Business, and Philanthropy - Volume 1: ICIEBP, ISBN 978-989-758-315-5, pages 295-299. DOI: 10.5220/0007081102950299

in Bibtex Style

@conference{iciebp17,
author={Sara Fadlilah and A. A. Gde Satia Utama},
title={The Adaptation of Delone and Mclean’s Information System Model to Test The Success of the Erp-Sap Implementation in Middle-Level Management: A Study Case at PT Petrokimia Gresik},
booktitle={1st International Conference on Islamic Economics, Business, and Philanthropy - Volume 1: ICIEBP,},
year={2017},
pages={295-299},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007081102950299},
isbn={978-989-758-315-5},
}

in EndNote Style

TY - CONF

JO - 1st International Conference on Islamic Economics, Business, and Philanthropy - Volume 1: ICIEBP,
TI - The Adaptation of Delone and Mclean’s Information System Model to Test The Success of the Erp-Sap Implementation in Middle-Level Management: A Study Case at PT Petrokimia Gresik
SN - 978-989-758-315-5
AU - Fadlilah S.
AU - Utama A.
PY - 2017
SP - 295
EP - 299
DO - 10.5220/0007081102950299