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4 RESEARCH RESULTS AND
DISCUSSION
BMT have been able to act fairly inclusive in
performing its function as a microfinance
institution of sharia. This can be seen from the
number of members and customers of BMT that
experienced a good development in the number
and variety of products used. The recruitment
system of members with the member get member
(word of mouth) system and the recommendations
of the old members are able to increase the
number of members significantly. In addition, the
shuttle system in serving both in deposits and
installment payments enhances the level of
financing collectability and facilitate customers
who have limited time. This strategy can
minimize the risk of default in financing
disbursed.
Another way to increase the inclusiveness and
literacy in BMT is that managers and employees
regularly conduct socialization and training or
education cooperatives for new members. In the
training they are given an understanding of
product concepts and cooperative philosophy to
strengthen the character of the members. BMT
also developsservice products based on local
needs and in accordance with the economic
characteristics of the region in order to support the
economic activities of the members. For example,
by making a financing product with a system of
daily installment payments for traders, serving the
financing in accordance with the type of business
owned by the members. To answer the needs of
consumer financing, BMT serve financing
products for the purpose of celebration (wedding,
circumcision, or other events). Thus, the
attractiveness of BMT as an institution supporting
the economic activities of local communities more
effective and interested by thecommunity.
To see the effectiveness and problems of
inclusion and financial literacy based on expert
perspective, the authors also provide
questionnaires to expert respondents who are
considered relevant and understand the problem
of BMT development. There are five respondents
who select writers based on expertise and
experience in the management of BMT.
Based on the consensus of all respondents, the
problems faced in inclusions and financial
literacyon BMTs are, in descending order of
priority, human resources, followed by legal
issues, product problems, and the last is
infrastructure. The human resources problems
faced in inclusion and financial literacy on BMT
are expertise and ability, in descending order
ofpriority.
The main legal problem encountered in
inclusion and financial literacy in BMTs is the
transformation of BMT legal entities, the second
is the strengthening of functions, the third isthe
consistency of rules, and the last priority is the
unfairness of policies. The main product problem
encountered in inclusion and financial literacy on
BMT are product development, second is product
understanding, and the last priority is product
diversity. Problems of infrastructure encountered
in increasing the inclusion and financial literacy
on BMT is the availability of IT, the second is the
readiness of IT, the third is acceleration of
technology, the fourth is the standardization of
system, and the last is the association network
with thecooperatives.
The consensus outcomes of respondents
prioritizing the problems encountered in
increasing inclusions and financial literacy on
BMT are:
HR issues, with priority issues: (1) ability and
(2) expertise;
Legal issues: (1) transformation of BMT legal
entities, (2) strengthening of functions, (3)
consistency of rules, (4) policy unfairness;
Product problems: (1) product development,
(2) product understanding, (3) product
diversity;
Infrastructure issues: (1) IT availability, (2)
IT readiness, (3) technology acceleration, (4)
system standardization, (4) association
network with cooperatives.
Taking into account the geometric mean of all
aspects and sub-criteria in the questionnaire,
internal strategy is considered the main strategy,
beating the importance of external strategy.
Internal strategies to be performed by BMTs
based on priorities include:(1) strengthening BMT
function, (2) maintaining BMT character, (3)
human resource training, (4) changing the mindset
of managers, (5) improvement of benefit and
preparation of transformation process,(6) product
innovation.
Internal strategy will strengthen the identity
and character of BMTs as a microfinance
institution and sharia cooperative so it can be used
as capital in improving its performance in the
future. Strength of character is also one of the
The Role of Islamic Microfinance for Enhancing Financial Inclusion and Financial Literacy with ANP Method
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