SISMIOP Acceptance Behavior User Responses by Usage of Technology Acceptance Model (TAM) at Realization of Land and Building Tax (PBB) in Banyuwangi

A. A. Gde Satia Utama

2017

Abstract

Information system is required to help someone’s performance, especially to finish their responsibility of the work. The Object of Land and Building Tax (PBB) range widely and impossible to be handled only by conventional system. Thus, Regional Revenue Body (BAPENDA)¬ of the Banyuwangi Regency makes use of SISMIOP in 2013 to help the realization of the PBB reception. Because this system is the inheritance system from the Tax Office (KPP) PratamaBanyuwangi as the central tax collector and the time of the training of SISMIOP is very limited, it causes some problems, such as the lack of readiness of the employees as the user of SISMIOP, many menu in the system is difficult to understand, and system that cannot work maximally. Through these problems, this study focuses on discovering the response of the users’ behavior in accepting the information system of SISMIOP by using the Technology Acceptance Model (TAM). The method used in this study is exploratory qualitative. The data collection is done through interview, observation, and documentation. This study is expected to help BAPENDA in decision making and repairing the SISMIOP. Thus, when there is system improvement in SISMIOP, the employees will be more ready and able to operate all the parts of the system.

Paper Citation

in Harvard Style

Utama A. (2017). SISMIOP Acceptance Behavior User Responses by Usage of Technology Acceptance Model (TAM) at Realization of Land and Building Tax (PBB) in Banyuwangi.In 1st International Conference on Islamic Economics, Business, and Philanthropy - Volume 1: ICIEBP, ISBN 978-989-758-315-5, pages 823-826. DOI: 10.5220/0007090608230826

in Bibtex Style

@conference{iciebp17,
author={A. A. Gde Satia Utama},
title={SISMIOP Acceptance Behavior User Responses by Usage of Technology Acceptance Model (TAM) at Realization of Land and Building Tax (PBB) in Banyuwangi},
booktitle={1st International Conference on Islamic Economics, Business, and Philanthropy - Volume 1: ICIEBP,},
year={2017},
pages={823-826},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007090608230826},
isbn={978-989-758-315-5},
}

in EndNote Style

TY - CONF

JO - 1st International Conference on Islamic Economics, Business, and Philanthropy - Volume 1: ICIEBP,
TI - SISMIOP Acceptance Behavior User Responses by Usage of Technology Acceptance Model (TAM) at Realization of Land and Building Tax (PBB) in Banyuwangi
SN - 978-989-758-315-5
AU - Utama A.
PY - 2017
SP - 823
EP - 826
DO - 10.5220/0007090608230826