Refusal Strategies of Coastal Language Society in Sibolga
Roma Ayuni A. Loebis
English Department, Faculty of Cultural Studies, Universitas Sumatera Utara
Keywords: Refusal Strategies, Language Behavior, Language Society in Sibolga.
Abstract: This research analyses and discusses “refusal strategies”as the reflection of language behavior and socio-
culture of language society in Sibolga. Society in Sibolga come from multi ethnic, therefore there are multi-
languages such as Minangkabau language , Batak language and Aceh language, also coastal ethnic languages
as Malay root language. But the society claim the language they use in daily activities is Coastal Language
(Bahasa Pesisir).”Refusal strategies” is not only a part of Speech Act , but also another form of language
behavior which occur in daily activities in responding request, invitation, offer, and suggestion. This research
uses qualitative -descriptive method. The data are collected by doing observation, questioning informants,
and recording dialogues among respondents. Pragmatics approaches which covers ethno-pragmatics, and
socio pragmatics will be used. Data are grouped based on Refusal strategies taxonomy by Beebe et.al.:1990
(Triana: 2007 and Hiroko: 2014). The research found that the using of “Refusal Strategies” is not only consider
as the language behavior which influenced by norms and culture value. The choice on “Statement of regret”
and “Giving explanation” to the interlocutor are preferred than other classifications which also various in
usages. The phenomenon are due to the culture effect which believed by language society in Sibolga
1 INTRODUCTION
As a sub-study of Linguistics that examines how
context supports meaning, Pragmatic research is
often done. It is not just broad Pragmatic
coverage, but because Pragmatics refers to the
language skills in society that are used daily in
interacting with others. Language understanding
shows on the fact that to understand an
expression / speech language it is also necessary
to outsource the meaning of words and
grammatical relationships that relate to the
context of using it and (Triana, 2008) the term
"linguistic proper" also used to mention this
linguistic approach (Norman, 2001).
One of the studies in Pragmatics is Speech
Act. Speech Act covers refusal strategy which is
a response to request, invitation, offer, and
suggestion. Under normal circumstances,
acceptance and approval is always the expected
countermeasures when refusal is not expected.
However, delays also sometimes indicate that
speakers have a strong reason for a refusal.
The pragmatic paradigm is the exposure to be
associated with the sociocultural state of the
speaker. In other words, the pragmatic study of
Malay speech has not shown the study that puts
language analysis and social analysis in a
proportional context. Some categorized this
study to speech act analysis as a communication
medium (Akmajian et al., 1990). In fact, the
study of the actual speech can explain the
linguistic aspects and simultaneously explain the
social processes that apply in the community of
speakers who are pleased. This is why the
pragmatic study of Malay speech does not touch
social life.
Sibolga is a city and port located in the
natural harbour of Sibolga on the west coast of
North Sumatera province, Indonesia. The city
has an area of 10,77 km2 and had population of
95.471 at 2015. The residents of Sibolga consists
of many Malays who come from Minangkabau
and from the more southerly coastal ports;
Bataknese who have wandered to the beach and
more or less have made a marriage with beach
residents and other groups including Acehnese
Loebis, R.
Refusal Strategies of Coastal Language Society in Sibolga.
DOI: 10.5220/0010069011731177
In Proceedings of the International Conference of Science, Technology, Engineering, Environmental and Ramification Researches (ICOSTEERR 2018) - Research in Industry 4.0, pages
1173-1177
ISBN: 978-989-758-449-7
Copyright
c
2020 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
1173
(Jane, 2003). Speech in Sibolga community
(especially the speakers of Malay) will become
more important if studied in the context of the
latest social life, namely life in the global era
which identified with the era of cultural
transformation. Cultural transparency can have
an impact on the language, norms and values that
ethnic practices speak of, as stated (Jane, 2003)
that "the major elements of culture are language,
norms, beliefs, and values." Language as a
system symbols that cannot be separated from
norms and culture values because it is created
and used by people who have the norms and
culture values. Pragmatics examines the factors
that drive the choice of language in social
interaction and the influence of that choice to the
partners (Antony, 2005). In this theory we can
say something as we please, but in practice we
have to follow a number of social rules (largely
unconscious) that we must follow
Therefore, a study is needed that can analyze
linguistic aspects based on the latest
development of Malay society and culture,
called Malay language behavior study. In this
research, Malay speech study framework is used
to explore linguistic aspects and sociocultural
behavior of refusal. The choice of refusal is also
because the study is still very little compared to
other (Hadari, 2005) even from a sociolinguistic
standpoint (Leslie et al., 1990), much less in the
context of Malay culture. Research focusing on
refusals, by Beebe and Takahashi (Triana, 2008),
(Santoso et al., 2008), (Hiroko, 2014).
The theory of cultural scripts 'cultural
discourse' deals with the communication of
humans or groups of people from a cultural
perspective. In different societies, people or
groups of people not only have different
languages, but they use those languages in
different ways. In some societies, for example,
communication or conversation often occurs
because of disagreements, tension or tone of
voice increases, emotions are so loose.
Meanwhile, in other societies, people or groups
avoiding conflict and tension, they speak in
coolness, and even in a soft tone of voice
(Goddard, 2003). This cultural script can be
applied to examine cross-cultural emotions, to
see how emotional differences in feelings in
communication (Wierzbicka, 1999). The
selection of coastal language speakers in Sibolga
is more due to the suitability of the nature of the
study framework to the social reality that appears
in the present social phenomenon or in the
historical record. Compatibility can be observed
through the philosophy of life the nature of
social, customs, and ethnic Malay role in the life
of nation and state.
2 METHOD
This study uses a qualitative descriptive
approach. A descriptive approach can be
interpreted as a problem-solving procedure that
is investigated by describing or describing the
state of the research subject (person, institution,
community and others), which is now based on
facts that appear and as it is (Nawawi, 2005). The
study of speech acts of the coastal language
speaker Malay community is intended as a study
that sees speech behavior as a form of social
behavior which is realized through verbal
language. The paradigm used in the study is a
Socio-pragmatic paradigm that developed
through the ethnographic approach The data are
collected by the ethnographic rules of speech
that proposed by the Seville-Troike, which
includes observation techniques, interviews. The
data is taken there informal situations that focus
on the conversation.
This research was conducted in March 2018 with
duration of about 3-4 hours in a day. Referring
to the consideration and process of determining
the corpus (Samarin, 1967), the corpus of data
studied are 121 speech- events involving 102
participants from random areas in Sibolga. The
tools used are handy-cam and voice-recorder.
Data analysis is done qualitatively. The analysis
is using Beebe et.al theory with taxonomy. The
analysis of speech behavior refers to (Leech,
1983) rhetorical analysis that is more
fundamental to the principle of speech rather
than to the sentence. Analysis of social culture
refers to theories of cultural change (Saville-
Troike, 1987).
ICOSTEERR 2018 - International Conference of Science, Technology, Engineering, Environmental and Ramification Researches
1174
3 DISCUSSION
In a speech acts often occur where the second
speech is a sequence of the first one which is
called an adjacency pair. This situation occurs
when the speech is produced by two or more
participants. One of the speech constructed as a
response to the previous speech is a refusal.
Refusal is a form of response to a request, offer,
gift, suggestion, award or praise, invitation or
order from one or more participants involved in
a speech.
The results that the refusal among between
friends among coastal language speakers in
Sibolga is variously disaggregated. Researcher
indicate that the strategy of refusal among Malay
speakers can be clarified to 7 (seven) strategies.
Table 1: Frequent Usage of Refusal Strategies based on
age
No
Refus
al
Strate
gies
Usage
To
tal
(%
)
Older (>30) Younger (<30)
F M Tota
l
(%)
F
M
Total
(%)
1 Direct
Refusa
l
23(
14.
5)
2 5 7
(3.04
)
9 7 16
(6.95)
2 Expres
sing
Guilty
22(
13.
9)
6 9 15
(6.81
)
4 3 7 (3.18
)
3 Giving
Excus
es/
Explai
nation
23(
14.
5)
6 8 14
(6.08
)
3 6 9
(3.91)
4 Giving
Choic
es to
anothe
r
alterna
tives
23(
14.
5)
9 7 16
(6.95
)
3 4 7
(3.04)
5 Expres
sing
Princi
pals
25
(15
.8)
5 4 9
(3.6)
9 7 16
(6.4)
6 Giving
Uncle
ar
Replie
s
20(
12.
6)
2 1 3
(1.5)
7 5 12
(8.5)
7 Saying
Thank
You
(Be
Gratef
ul)
22(
13.
9)
8 7 15
(6.81
)
5 2 7
(3.18)
Total 15
8
(10
0)
3
8
4
1
79
(53.1
7)
4
0
3
4
74
(46.83)
3.1 Refusal Strategy in Coastal
Language Society
It can be seen on the table that refusal strategies
which are used are 1) Direct refusal, 2) Express
regret, 3) Apologize and give reasons /
explanation 4) Give choice of other things, 5)
State the principle of refusal, 6) give unclear
replies, and 7) Be grateful.
3.1.1 Direct Refusal
Direct refusal occurs againts long-known or
familiar opponents. Word is used explicitly and
directly. The word used is the word rejection like
tidak, ndak. This strategy is more dominantly
used by young people who mostly use direct
speech.
3.1.2 Stating Regret
This strategy is widely used among adult at
higher age. Generally use the words ambo
menyesal…, sedih rasonyo tidak dapat
membantu ..
3.1.3 Apologize and Give a Reason /
Explanation
This strategy is the most widely used Malay
speakers in Sibolga. Apologies are expressed in
order to maintain politeness and interlocutor can
understand. Giving a reason is meant as a step to
form a polite refusal. Refusing for explicit
reasons can be identified through the use of a
conjunctive word, such as kerano, and sobab.
Refusal Strategies of Coastal Language Society in Sibolga
1175
This strategy is used to refuse friends with
different types and levels of relationships. The
findings indicate that this strategy is often used
by the Malay-speaking community in Sibolga in
refusing.
3.1.4 Giving Another Choice
The strategy of giving choice to other things
aims to give way out of the conditions
experienced by the interlocutor. Actually
speakers cannot undertake the request, command
from the interlocutor so that speakers propose
other options. This strategy is used to neutralize
the atmosphere of speech and avoid conflict.
Therefore, this strategy is often used by Malay
speakers in Sibolga to interact, regardless of the
type and level of participant relationships.
3.1.5 Expressing the Principle of Life
Statement of principle of life like ambo ndak
biaso baniaga seperti ini ... to suggestion
generally happened among adult age group
which indicates that a person has a life principle
in living his life so that he can refuse the offer or
invitation of the interlocutor.
3.1.6 Providing an Unclear Reply
This strategy is generally used if the Malay
speakers in Sibolga do not recognize the
interlocutor. Generally, the refusal is in the form
of silent action or dodge.
3.1.7 Be Grateful
Grateful strategy is commonly used by Malay
speakers in Sibolga as a greeting to refuse a
request or an offer Words like terima kasih ...
are used to maintain the politeness and respect
and to keep the feelings of the interlocutor.
The results indicate that the old Sibolga
society practices the refusal strategy by
politeness, as well as the young ones. Young
people seem to be starting to imitate older people
in speaking style. The speaker’s coastal language
in Sibolga who adhere to norms and custom
values seem to try to maintain the Malay
tradition. In other words, the elderly still want
and continue to perpetuate the cultural values in
refusing. The youth are also learning practice the
values though not so obvious.
The change in values is also found in the
behavior of refusal strategies by gender. It is
found that “Giving another choice” and “Stating
principles” are dominated by women. This may
be due to the reinforcement of cultural
development among female speakers. This
finding can be considered interesting, because
normally in every culture, women is
psychological constructed as a weak and
emotional speaker.
4 CONCLUSIONS
Various strategies in refusing among coastal
language speakers in Sibolga are closely related
to the speaker's social aspect and his language
behavior. The variety shows the tendency of
Malay speakers can be clarified based on the
social aspect of the speakers, the age group and
gender. The dual variables provide a meaningful
variation for the phenomenon of refusing among
Malay speakers in Sibolga. Refusing is not a
single activity, but an activity supported by socio
cultural values and norms.
The rules in speech acting are not always able
to be obeyed by every member of the community
although it is realized that by obeying the rules,
success in interaction can be achieved. The
reasons of condition, emotion, and logical
aspects make the rules may not be obeyed or not
practiced. Therefore, deviation of the rules is not
a barrier thing; basically, the deviation of rules is
just a manifestation of changes in a dynamic
society. Especially in Sibolga live various ethics,
which in daily interaction, cultural factors -
especially in speaking- more likely impact each
other’s.
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