Knowledge Processes in Virtual Teams - Tacit Knowledge

Birgit Großer, Sara Kepplinger, Cathrin Vogel, Ulrike Baumöl

2018

Abstract

The deployment of virtual teamwork superseding traditional work structures provides ample opportunities for organizations regarding e.g., cost efficiency and employee retention. Many organizations embrace the potentials of virtual teamwork, being it modern enterprises such as start-ups or traditionally set companies integrating more virtual solutions along their evolution. Virtual teams create value by processing knowledge through the creation, transfer, retention and application of knowledge. Knowledge consists of explicit knowledge and hard to capture tacit knowledge. As tacit knowledge cannot always be easily converted to explicit knowledge in form of written documents, the knowledge processes for virtual teams are constituted differently regarding tacit knowledge. The reliance on information and communication technology for processing tacit knowledge introduces further challenges but also opens up new approaches, e.g., by working in three dimensional virtual environments. The paper at hand presents an exploratory case study about how knowledge processes regarding tacit knowledge manifest themselves in virtual teams and what technological solutions are relevant as support. A case study is performed and implications for the implementation and technological support of knowledge processes for tacit knowledge are derived.

Paper Citation

in Harvard Style

Großer B., Kepplinger S., Vogel C. and Baumöl U. (2018). Knowledge Processes in Virtual Teams - Tacit Knowledge.In Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-298-1, pages 247-254. DOI: 10.5220/0006674602470254

in Bibtex Style

@conference{iceis18,
author={Birgit Großer and Sara Kepplinger and Cathrin Vogel and Ulrike Baumöl},
title={Knowledge Processes in Virtual Teams - Tacit Knowledge},
booktitle={Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2018},
pages={247-254},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006674602470254},
isbn={978-989-758-298-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Knowledge Processes in Virtual Teams - Tacit Knowledge
SN - 978-989-758-298-1
AU - Großer B.
AU - Kepplinger S.
AU - Vogel C.
AU - Baumöl U.
PY - 2018
SP - 247
EP - 254
DO - 10.5220/0006674602470254