How Can Collaborative Augmented Reality Support Operative Work in the Facility Management Industry?

Henri Jalo, Henri Pirkkalainen, Osku Torro, Hannu Kärkkäinen, Jukka Puhto, Tuomas Kankaanpää

2018

Abstract

Augmented reality (AR) enables effective knowledge transfer in synchronous and asynchronous modes of collaboration independent of the users’ location. Researchers have emphasized that collaborative characteristics of AR could change how companies carry out knowledge management. However, there is little research about this subject. We address this gap specifically in the context of the facility management (FM) industry. A qualitative multiple-case study was carried out to explore how collaborative AR can bring value to FM companies. This study’s contribution to research is a better understanding of the application of collaborative AR in the context of FM. As a managerial contribution, companies can better understand what type of collaborative AR solutions can be adopted in the short- and long-term. The factors that enable the adoption of these solutions are discussed.

Paper Citation

in Harvard Style

Jalo H., Pirkkalainen H., Torro O., Kärkkäinen H., Puhto J. and Kankaanpää T. (2018). How Can Collaborative Augmented Reality Support Operative Work in the Facility Management Industry?. In Proceedings of the 10th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2018) - Volume 3: KMIS; ISBN 978-989-758-330-8, SciTePress, pages 41-51. DOI: 10.5220/0006889800410051

in Bibtex Style

@conference{kmis18,
author={Henri Jalo and Henri Pirkkalainen and Osku Torro and Hannu Kärkkäinen and Jukka Puhto and Tuomas Kankaanpää},
title={How Can Collaborative Augmented Reality Support Operative Work in the Facility Management Industry?},
booktitle={Proceedings of the 10th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2018) - Volume 3: KMIS},
year={2018},
pages={41-51},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006889800410051},
isbn={978-989-758-330-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 10th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2018) - Volume 3: KMIS
TI - How Can Collaborative Augmented Reality Support Operative Work in the Facility Management Industry?
SN - 978-989-758-330-8
AU - Jalo H.
AU - Pirkkalainen H.
AU - Torro O.
AU - Kärkkäinen H.
AU - Puhto J.
AU - Kankaanpää T.
PY - 2018
SP - 41
EP - 51
DO - 10.5220/0006889800410051
PB - SciTePress