Analysis and Design of Internal Control on Revenue Cycle in Order to Optimize Enrollment Fees Collection in Non-Profit Organization (Case Study on ABC Foundation)

Ceicilia Astri Hartanti, Malik

2018

Abstract

Information technology utilization could promote more efficient business process. However, if it is not supported by adequate internal control activities, management will lose control its operational activities. Fraud, loss of trust from stakeholders, and reputation declining are risks that must be borne due to the lack of internal control. By using a qualitative approach with a case study approach at ABC Foundation, a non-profit organization in education industry, this study aims to analyse and design the internal control activities in its new student admission business process. The research was conducted by observation, series of interviews with its management, and analysis on the internal documents. The results show that there are some weaknesses on procedures in optimizing its billing process which due to lack of procedures’ adjustment to current business processes and unstructured implementation of internal control activities. It impacts the balances of accounts receivable and the value of the recorded income being inaccurate and the number of complaints from the parents of students due to inappropriate billing amount. Therefore, this study provides recommendations for improvements in company’s financial administration procedures and internal control activities that can be applied to solve existing problems while improve company’s performance and reputation.

Paper Citation

in Harvard Style

Hartanti C. and Malik. (2018). Analysis and Design of Internal Control on Revenue Cycle in Order to Optimize Enrollment Fees Collection in Non-Profit Organization (Case Study on ABC Foundation).In Proceedings of the Journal of Contemporary Accounting and Economics Symposium 2018 on Special Session for Indonesian Study - Volume 1: JCAE Symposium, ISBN 978-989-758-339-1, pages 776-785. DOI: 10.5220/0007021207760785

in Bibtex Style

@conference{jcae symposium18,
author={Ceicilia Astri Hartanti and Malik},
title={Analysis and Design of Internal Control on Revenue Cycle in Order to Optimize Enrollment Fees Collection in Non-Profit Organization (Case Study on ABC Foundation)},
booktitle={Proceedings of the Journal of Contemporary Accounting and Economics Symposium 2018 on Special Session for Indonesian Study - Volume 1: JCAE Symposium,},
year={2018},
pages={776-785},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007021207760785},
isbn={978-989-758-339-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the Journal of Contemporary Accounting and Economics Symposium 2018 on Special Session for Indonesian Study - Volume 1: JCAE Symposium,
TI - Analysis and Design of Internal Control on Revenue Cycle in Order to Optimize Enrollment Fees Collection in Non-Profit Organization (Case Study on ABC Foundation)
SN - 978-989-758-339-1
AU - Hartanti C.
AU - Malik.
PY - 2018
SP - 776
EP - 785
DO - 10.5220/0007021207760785