Service Quality Of M-Bonk Application In Sidoarjo District

Berliana Mustika Rani, Allen Pranata Putra, Jitzhac Andrew Rafel Mandowen

2018

Abstract

This research intends to describe the program m-bonk of Sidoarjo District.This research is motivated by the delay in handling road damage, thus affecting public satisfaction. The research used qualitative descriptive method. The result of this study is the implementation of the M-Bonk is still not running effectively. This is because the M-Bonk application has not provided a backup server. As a consequence, community is difficult to get the informing access.

Paper Citation

in Harvard Style

Rani B., Putra A. and Mandowen J. (2018). Service Quality Of M-Bonk Application In Sidoarjo District.In Proceedings of the 2nd International Conference Postgraduate School - Volume 1: ICPS, ISBN 978-989-758-348-3, pages 689-693. DOI: 10.5220/0007549706890693

in Bibtex Style

@conference{icps18,
author={Berliana Mustika Rani and Allen Pranata Putra and Jitzhac Andrew Rafel Mandowen},
title={Service Quality Of M-Bonk Application In Sidoarjo District},
booktitle={Proceedings of the 2nd International Conference Postgraduate School - Volume 1: ICPS,},
year={2018},
pages={689-693},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007549706890693},
isbn={978-989-758-348-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference Postgraduate School - Volume 1: ICPS,
TI - Service Quality Of M-Bonk Application In Sidoarjo District
SN - 978-989-758-348-3
AU - Rani B.
AU - Putra A.
AU - Mandowen J.
PY - 2018
SP - 689
EP - 693
DO - 10.5220/0007549706890693