The Impact of Short Message Service (SMS) Reminder and Home
Monitoring on Blood Pressure Control in Hypertension Patients:
A Case Study of Two Primary Health Care Facilities
in Banyumas Regency
Laksmi Maharani
1
, Hening Pratiwi
1
, and Ika Mustikaningtias
1
1
Department of Pharmacy, Faculty of Health Sciences, Jenderal Soedirman University,
Jl. Soeparno, Karangwangkal, Purwokerto, Banyumas Regency, Central Java Province, Indonesia
Keywords: SMS, home monitoring, blood pressure, hypertension.
Abstract: The use of antihypertensive drugs is an effective strategy to reduce blood pressure. Several studies suggest
that an intervention like SMS reminders and home monitoring programs may be effective for improving
patient’s adherence and, as a result, controlling the blood pressure in hypertensive patients. This study aimed
to determine the role of SMS reminders and home monitoring in lowering patient’s blood pressure. A pre-
and post- intervention design were conducted at two primary healthcare facilities in Banyumas Regency
from May to June 2018. Thirty patients were recruited, and they received a one-month intervention of daily
SMS and home visits by a research assistant once in two weeks. The primary measurable outcome was
the improvement of blood pressure control between the control and the intervention groups. The data were
analyzed using a paired T-test at a signicance level of 0.05. The result showed that the systolic blood pressure
in the control group was less improved than the intervention group (-2.4 and -6.43, respectively). The diastolic
blood pressure improved by -3.1 and -0.04, but these results could not be explained. The systolic blood
pressure decreased signicantly in the intervention group (p<0.05). When compared with the absence of
intervention, the combination of SMS reminders and home blood pressure monitoring were more effective in
lowering the systolic blood pressure in hypertension patients.
1 INTRODUCTION
Hypertension is a chronic condition with high
prevalence (30-45%) worldwide (Filipovský et al.,
2014). In Indonesia, hypertension affects 25.8% of
the total population (Ministry of Health of Republic
of Indonesia, 2013). The treatment for hypertension
involves lifestyle change and antihypertensive drug
(Filipovský et al., 2014).The use of antihypertensive
drugs is an effective strategy to reduce blood
pressure and prevent further cardiovascular and
renal complications, but it requires patient adhering
to treatment. Patients’ adherence to antihypertensive
drug therapy is less than 50% in developing countries
(Suffoletto and Muldoon, 2017).
There are many strategies to improve patients
adherence to antihypertensive therapy, such as
pharmacist interventions, patient educational
programmes, and peer assistance program (Abughosh
et al., 2016; Margolis et al., 2013; Su et al., 2014). Peer
assistance is one of the low-cost programs that gives a
high impact on a patient’s blood pressure control (Haidari
et al., 2016). The peer support includes telemonitoring,
home visits, and group training (Haidari et al., 2016;
Semper, 2015; Su et al., 2014; Yasmin et al., 2016).
Weekly SMS service for 12 months signicantly reduces
the systolic blood pressure baseline by -2.2 mmHg
(Bobrow et al., 2016) and increases adherence to the
prescribed antihypertensive therapy (Yasmin et al.,
2016).
While several previous studies suggest that either
SMS reminder or peer assistance program as a single
intervention may be effective for controlling blood
pressure in hypertensive patients, none of them
combined the two methods.
Maharani, L., Pratiwi, H. and Mustikaningtias, I.
The Impact of Short Message Service (SMS) Reminder and Home Monitoring on Blood Pressure Control in Hypertension Patients: A Case Study of Two Primary Health Care Facilities in
Banyumas Regency.
DOI: 10.5220/0008238400050010
In Proceedings of the 1st Muhammadiyah International Conference on Health and Phar maceutical Development (MICH-PhD 2018), pages 5-10
ISBN: 978-989-758-349-0
Copyright
c
2021 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
5
2 MATERIALS AND METHOD
2.1 Design, Setting, and Patients
The measurements of the pre- and post-intervention
blood pressure were conducted at two primary
healthcare facilities in Banyumas Regency from
May to June 2018. Thirty patients were recruited,
and they received a one-month intervention of daily
SMS and home visits by the research assistant once
in two weeks. The subjects were selected from 150
hypertensive patients purposively using a set of
inclusion criteria. The inclusion criteria were patients
diagnosed with hypertension and treated with at least
one antihypertensive drug who had the willingness
to participate in the study and the ability to receive
and read SMS, attended primary healthcare facilities
regularly, lived in an accessible home, and consumed
no traditional medicine supplements to control their
hypertension. Out of the 150 patients, only 30 patients
met these inclusion criteria.
The research assistants who delivered the SMS
and monitored the blood pressure during the home
visits were selected from the undergraduate pharmacy
students of Jenderal Soedirman University. They were
trained to use the automatic blood pressure monitor
properly and send SMS in the right time with the right
template.
The trial was approved by the Medical and Health
Research Ethics Committee, Faculty of Medicine,
Gadjah Mada University, Indonesia with the
Approval No. KE/FK/0570/EC/2018. All participants
were provided with written informed consent, and the
trial was conducted according to the Declaration of
Helsinki in 2008.
2.2 Intervention
All eligible subjects (n=30) had their blood pressure
measured using the Omron Automatic Blood Pressure
Monitor HEM 8712 to obtain their blood pressure
baseline. The research assistants recorded the address
and mobile phone number of the subjects, as well
as their antihypertensive drug prescription. After
four weeks of no intervention, their blood pressure
was measured again to examine the effect of self-
treatment. Then, the intervention commenced. The
subjects received daily SMS from the research
assistants ten (10) minutes before and after the time
to take their antihypertensive drugs. The research
assistants also called them weekly to check if they
had any complaints or health issues. A home visit by
the research assistant to measure the blood pressure
of the subject was organized and conducted every
two weeks. After four weeks, the intervention was
concluded, and the subjects had their blood pressure
measured again. The owchart of the study is
illustrated in Figure 1. The primary expected outcome
was the improvement of the systolic and diastolic
blood pressures in the intervention group (after a
four-week intervention) compared with the control
group (four weeks of self-treatment and before the
start of the intervention).
2.3 Data Analysis
The collected data were checked for normality using
the Shapiro-Wilk test. Because all of them were
distributed normally, a parametric test was used in
further analysis. The paired t-test aimed to compare
the changes in the systolic and diastolic blood
pressures of the control group and the intervention
group before and after the intervention. The outcomes
were categorized as statistically signicant if the
resultant alpha was <0.05.
Figure 1: The ow chart of the study.
MICH-PhD 2018 - 1st Muhammadiyah International Conference on Health and Pharmaceutical Development
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3 RESULTS AND DISCUSSION
3.1 Patients Demography
From the two primary healthcare facilities with 150
hypertension patients, only 30 patients were eligible
and willing to participate in this study. Most of the
patients were excluded because they had difculty
reading the SMS due to aging. The demographic
characteristics of the subjects are described in Table 1.
Most of the subjects in this study were female
(63%). Women have better control of blood pressure
than men, but they tend to have emotional stress,
which can induce and prolong the case of hypertension
(Silva et al., 2016). Unlike men, women have greater
anti-inammatory immune proles that may act as a
compensatory mechanism to limit increases in blood
pressure (Gillis and Sullivan, 2016). However, in the
Asian population, after the age of 60 years old, women
likely develop hypertension but have less probability
of adhering to long- term hypertension control (Choi et
al., 2017). In this study, most subjects were female, and
some of them were over 60 years old. This demography
might affect the effectiveness of the intervention
because women under 60 years old might naturally be
better in controlling their blood pressure.
The prevalence of hypertension in the elderly is
about 60-70% (Alhawassi et al., 2017). However,
only 47% of geriatric patients participated in this
study because most of them had difculty reading an
SMS. Forty percent of the elderly do not implement
technology in their homes; therefore, providing
SMS reminders for this group of patients would be
unproductive (Fox and Felkey, 2014). Future research
must take into account the eligibility of geriatric
patients for technology-based intervention in the
selection of suitable monitoring services.
Education is one of many factors affecting blood
pressure control. Patients with a higher education
level have better control of their blood pressures
(Sengul et al., 2016). Higher education is associated
with greater health care and awareness (Tedesco et
al., 2001). Most of the patients in this study had a
low education level (elementary and high school;
84%). Low education level is likely behind the
minimum control of blood pressure that requires
antihypertensive medication.
3.2 Blood Pressure Control
The research subjects were initially treated as the
control group for one month. Afterward, they were
parts of the intervention group for another month.
There was a difference in the systolic and diastolic
blood pressures of the former and the latter group. In
the control group (table 2), there was a reduction in
both systolic and diastolic blood pressure. The systolic
blood pressure decreased by 2.4 mmHg, while the
diastolic blood pressure was down by 3.1 mmHg. The
diastolic blood pressure reduction was statistically
signicant (p<0.05). Being a part of a study sometimes
become a burden to the patients. Some of them feel
the pressure to be better in controlling blood pressure
because the study process will show their hypertension
management efforts. Many hypertensive patients
never measure their blood pressure regularly (Sengul
et al., 2016), but when they are included in a study,
a regular measurement is inevitable. This situation
might affect the measurement results of the control
group’s blood pressure and signicantly reduce their
diastolic blood pressure.
Systolic blood pressure is a strong predictor of
cardiovascular disease in hypertensive patients (Nair,
2016), especially in older men (Sesso et al., 2000),
while diastolic blood pressure is a strong predictor
of risk of stroke in young adults. Patients whose
diastolic blood pressures are higher than 71 mmHg
are at high risk of stroke (Vishram et al., 2012).
Furthermore, age determines the effects of different
systolic and diastolic blood pressure controls on
mortality rate. Patients under 50 years old have a
higher mortality rate if their diastolic blood pressure
is uncontrolled, while patients over 50 years old have
a higher mortality rate if their systolic blood pressure
is uncontrolled (Taylor et al., 2011). The elderlies tend
to have a lower diastolic blood pressure, which may
reduce their survival rate (Protogerou et al., 2007).
Table 1: Patients demographic information.
Characteristics
Frequency
(n)
Percentage
(%)
Gender
Male 11 37
Female 19 63
Age
Adult (35-65 y.o.) 16 53
Elderly (≥ 65 y.o.) 14 47
Education Background
Elementary School 4 13
Junior High School 6 20
Senior High School 15 51
Diploma 1 3
Undergraduate 4 13
The Impact of Short Message Service (SMS) Reminder and Home Monitoring on Blood Pressure Control in Hypertension Patients: A Case
Study of Two Primary Health Care Facilities in Banyumas Regency
7
In the intervention group, the subjects received
daily SMS, weekly phone service, and a home visit
once in two weeks to measure their blood pressure.
After this treatment, there was a reduction in the
systolic and diastolic blood pressure. The systolic blood
pressure decreased by 6.43 mmHg, while the diastolic
blood pressure decreased by 0.04 mmHg. There was
a signicant reduction in systolic blood pressure after
the treatment. These results are inline with Bobrow et
al. (2016) that reveal the effect of SMS reminder on
patients’ adherence to antihypertensive medication,
i.e., patients who receive the SMS have lower systolic
blood pressure than those who obtain no regular
medical intervention. Peer assistance program is also
found to be effective in lowering systolic and diastolic
blood pressure (Haidari et al., 2016). In this study, the
systolic blood pressure of the intervention group was
signicantly lower than the control group. However,
this case did not apply to the diastolic blood pressure.
The reduction of the diastolic blood pressure in the
intervention group was not statistically signicant. It
might be affected by cholesterol level.
3.3 SMS Reminder and Home Blood
Pressure Monitoring Service
Peer support or assistance program is effective and
efcient to achieve better control of blood pressure
in hypertensive patients (Haidari et al., 2016). The
peer assistant can be a researcher or a family member.
However, a peer assistant from family members
shows a positive effect on blood pressure control, but
it is no longer effective after six months (Shen et al.,
2017). Meanwhile, a peer assistant from the researcher
community can give an additional program, like training
and education about the disease and treatment, aside
from supporting the adherence of said patient to the
medication process (Semper, 2015). In this study, peer
assistants were non-family members. This selection
was expected to be benecial for patient monitoring.
They were trained to measure blood pressure and
answer patient’s questions about hypertension.
This study chose the SMS program as an
intervention to hypertensive patients. SMS and voice
calls are proved to be effective to achieve better
control in patients with chronic diseases, particularly
related to their adherence to medication, exercise,
and diet, but these reminders only last for a short
period (Yasmin et al., 2016). SMS is more useful
when preceded with the provision of education about
hypertension to the targeted patients (Suffoletto and
Muldoon, 2017). A longer blood pressure control
with the SMS program can be reached by involving
pharmacists in the service (Margolis et al., 2013).
In the future, SMS service can be an alternative for
the pharmacist community to monitor their patients’
medication when they cannot implement the home
visit program.
4 CONCLUSIONS
The intervention using SMS reminders and home
blood pressure monitoring by research assistants
successfully reduced the baseline of patients’ blood
pressure, as well as the blood pressures after four
weeks of self-treatment and before the intervention.
The reduction in the control group was SBP -2.4,
DBP -3.1, while the reduction in the intervention
group was SBP -6.43, DBP -0.04. The systolic blood
pressure decreased signicantly in the intervention
group (p<0.05), while the diastolic blood pressure
decreased signicantly in the control group. SMS
reminders and home blood pressure monitoring by
research assistants were both effective in lowering the
systolic blood pressure of the samples in this study.
Nevertheless, a study with a larger sample is required
to conrm these results.
The limitation of this study lies in the sample
size, the duration of the treatment in the control and
intervention group, and the program of the home
blood pressure monitoring. The sample size and the
duration need to be expanded to signify the difference
between the blood pressures of the control and
Table 2: Subjects blood pressure before and after treatment.
Groups Mean SBP (mmHg) Mean DBP (mmHg)
Before After ∆ SBP Before After ∆ DBP
Control 138.17 136.3 -2.4 (p 0.451) 83.67 80.57 -3.1 (p 0.039*)
Intervention 136.3 129.87 -6.43 (p
0.003*)
80.57 80.53 -0.04 (0 0.981)
SBP : Systolic Blood Pressure
DBP : Diastolic Blood Pressure
*statistically signicant
MICH-PhD 2018 - 1st Muhammadiyah International Conference on Health and Pharmaceutical Development
8
intervention group. The home visit in this study was
limited to blood pressure monitoring only. A home
visit may provide more benets when it includes
education of hypertension.
ACKNOWLEDGMENTS
Authors would like to thank the Research and
Community Service Institute of Jenderal Soedirman
University for the research grant and dr. Mulyono
for his help as a referral physician in this research.
Authors would also like to thank Eling Bunga Nurani
and Rahma Ayu Esalia for their willingness to assist
the patients during the research.
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