![](bg4.png)
places, trash bins, toilets, gazebo, parks and souvenirs
shop. The facility can be known about its physical and
cleanliness conditions to determine the utilization
satisfaction level by tourists. The Visitors' responses
regarding these conditions can be seen in the Figure
2.
Figure 2: The graph of perception
Based on Figure 2 explained that 50.1% of visitors
stated that the physical condition of cultural heritage
tourism facilities was very good, 47.2% of visitors
stated that the condition was good and 2.7% of
visitors stated that their physical condition was not
good, this could be due to some minor damage to the
facilities provided. Visitors' perceptions to tourism
facilities in their cleanliness conditions on the graph
above obtained 46.8% of visitors stated that they were
very clean, 52.1% of visitors stated that they were
clean and 1.3% of visitors said they were not clean,
this could be due to the large number of visitors used
facilities so that there were visitors who felt the
cleanliness conditions at the facility were reduced.
Visitor satisfaction in the use of the facilities
provided in Trowulan cultural heritage tourism
objects depicted in the graph above showed that
41.9% of visitors expressed their satisfaction, 52.5%
of visitors expressed satisfaction and 5.56% of
visitors stated that they were not satisfied. Visitors
felt dissatisfied can be caused because the number of
available facilities was less fulfil when the number of
visitors increased in the same day and time, such as a
parking lot, where visitors found it was difficult to
park the vehicle when increasing the number of
visitors at the same time, as well as parking which
was separated from the location of the tourism object,
which was due to the renovation of the parking lot.
The visitors agreed on the existence of
sustainability management that must be done by
every layer of society, but there were some visitors a
number of 2.5% who stated that they did not agree to
the sustainability management of Trowulan cultural
heritage tourism, because the visitors thought that it
was enough, both of beauty scenery and facilities
provided. Basically visitors strongly agreed to the
preservation activity of cultural heritage result in
order to keep well both now and in the future. Besides
that it could be used as an education media, both
historical and cultural values in every tourism object.
4 CONCLUSION
The result of the research conducted at Trowulan's
cultural heritage tourism object have the potency that
support the activities of traveling and educating, both
in terms of the attraction of tourism environmental
object, accessibility of tourism object, and available
facilities. Visitors feel less happy to travel in the
Trowulan cultural heritage tourism object a number
of 9.2%, due to lack of information that supports
Trowulan's cultural heritage tourism object as an
education media. Less information received, for
example from information boards and brochures.
Writing that are on the board contains less
information, some of them begin to fade so that it is
less clear to be read and learned. While brochures,
some of the visitors don't even find out who don't
know about the brochures distributed as basic
information on the tourism object.
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