between field lecturers (DPL), district and or regency
coordinators, and the Centre for Community Service.
Monitoring and evaluation of DPL’ performance is
also a problem. Consequently, complaints were
pouring in from students and stake holders regarding
community service administration.
Of the above-mentioned aspects, there are at least
three things that current system can not accomodate
yet and therefore require us to develop a new system,
namely:
1) Publishing the Results of Community Service
Activities.
It is true that the current system allows students to
submit reports that contain documentation of their
activities. Unfortunately, the reports are made in
document format (Word, Excel & PDF) making it
impossible to see the content directly without
downloading and opening that particular file
manually. Besides, this system does not enable
students to upload photos or videos like in other
systems or social medias.
2) Creating Database for Villages.
Although the current system contains quite sufficient
data on the number of students involved, plotting,
distribution, field lecturers (DPL) and monitoring &
evaluation, there are other things to add especially
detailed information on villages like geographical
conditions, characteristics, society and natural
potentials, community services previously conducted
there, etc.
This database may contain information on
target/partnered villages like Wonoloyo, Cepoko and
also Corporate Social Responsibility activities which
are accessible to all academics at UNNES.
3) Developing Bilingual Site.
In line with Internasional Year 2018 that UNNES has
launched, developing a bilingual website (Indonesian
and English) is essential. Moreover, UNNES has
signed MoU with several universities like UPSI
(Malaysia) and Dhurakij Pundit University
(Thailand). This cooperation shall allow UNNES to
send its students to and receive students from foreign
universities to conduct internship and community
service programs. In the coming years more and more
overseas students will come to UNNES. Therefore, it
is urgent to develop a bilingual website.
In short, the rearrangement and development of a
new information system must be carried out
immediately so that students, field lecturers and other
relevant parties will find it easy to follow Community
Service procedure. This in turn will also make the
Centre of Community Service a better organization.
In fact, improvement in policy making,
administration and system management has always
been a priority for the Centre for Community Service
in order to enhance quality and service excellence to
our users namely students and stake holders. Being
responsible for this task, it has also attempted to
improve itself, administer and augment its service
quality & communication so that community service
program runs well.
Based on the above mentioned background, the
problem statements can be formulated as follow: (1)
how to develop a bilingual information system for
Community Service Programs which is able to
publish outputs and provide database of target and
partnered villages; (2) how to make that system
complete, reliable, effective and easy to access.
The objectives of this study are: (1) to develop a
bilingual system (Indonesian and English) for
Community Service Programs which is able to
publish outputs and provide database of target and
partnered villages; (2) to make a system which is
complete, reliable, effective and easy to access.
1.1 Theoretical Review
Studies on development of information system have
been done in Indonesia especially for institution’s
improvement, reorganization and administration
purposes. Some prominent universities have also
developed their own system and had it evaluated. For
example: Universitas Diponegoro with its team from
Computer System Department, Engineering Faculty
conducted similar research in 2015. The research was
entitled Pengembangan Sistem Administrasi
Pengolahan Data KKN Universitas Diponegoro and
its output was published in Jurnal Teknologi dan
Sistem Komputer, Vol.3, No.2, April 2015. Another
similar study was conducted by researchers from
Electrical Engineering Department of Universitas
Negeri Gorontalo in 2014. Its output was published in
SETRUM Journal – Volume 3, No. 2, December
2014. The research entitled Prototipe Website untuk
Sajian Informasi Profil Desa Binaan Universitas
Negeri Gorontalo sebagai salah satu Implementasi
Pengembangan Tridharma Perguruan Tinggi
promoted the profile of that university’s target
villages.
Similar studies were also carried out overseas of
which one was by Prasart Nuangchalerm, Pacharawit
Chansirisira Mahasarakham University,
Mahasarakham, Thailand in 2012. The research
whose title is Community Service and University
Roles: An Action Research Based on the Philosophy
of Sufficiency Economy studied university’s role in