Interpersonal Communication Health Officer in Free Medical Service Activities at the Health Sciences Department Laboratory

Naldo, Hardika Widi Satria, Aditya Denny Pratama

2019

Abstract

Health services are needed by women and men, both young people and the elderly. Even people who look healthy need to do medical treatment, especially to check the level of health and the possibility of serious illnesses that have not yet shown by symptoms. The role of health workers in creating effective interpersonal communication with users of medical services can affect the outcome of health services. Cadres and health staff of the Laboratory Health Sciences Department, Vocational Education Program, Universitas Indonesia invite the public to care about their health. The earlier a disease is detected, the faster help can be given. In this way, the disease does not proceed to a more severe stage, while preventing more complicated help. This study aims to describe interpersonal communication of health personnel in community service free medical services activities. The research method is qualitative. Informants are visitors to medical treatment activities, the cadres and the health workers. Data collection using in-depth interviews and participant observation. Data analysis was performed using content analysis. The results of the study are the perspective of interpersonal health communication power with visitors to do the treatment services and characterised by perceptions of the communication style of officers. The Health Sciences Cluster Laboratory needs to hold applicative interpersonal communication training for health workers to improve the quality of the treatment services.

Paper Citation

in Harvard Style

Naldo., Widi Satria H. and Denny Pratama A. (2019). Interpersonal Communication Health Officer in Free Medical Service Activities at the Health Sciences Department Laboratory. In Proceedings of the 4th International Conference of Vocational Higher Education - Volume 1: ICVHE, ISBN 978-989-758-530-2, pages 135-140. DOI: 10.5220/0010169100002967

in Bibtex Style

@conference{icvhe19,
author={Naldo and Hardika Widi Satria and Aditya Denny Pratama},
title={Interpersonal Communication Health Officer in Free Medical Service Activities at the Health Sciences Department Laboratory},
booktitle={Proceedings of the 4th International Conference of Vocational Higher Education - Volume 1: ICVHE,},
year={2019},
pages={135-140},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010169100002967},
isbn={978-989-758-530-2},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 4th International Conference of Vocational Higher Education - Volume 1: ICVHE,
TI - Interpersonal Communication Health Officer in Free Medical Service Activities at the Health Sciences Department Laboratory
SN - 978-989-758-530-2
AU - Naldo.
AU - Widi Satria H.
AU - Denny Pratama A.
PY - 2019
SP - 135
EP - 140
DO - 10.5220/0010169100002967