Antecedent and Consequence Total Quality Management in Public Sector Performance

Sanusi Fauji, Muchlish Munawar

2019

Abstract

The purpose of this study is to examine the Model of Organizational Culture Application as an antecedent variabel of Total Quality Management and the consequences variable on Public Organizational Performance. This study uses population in the government in the City of Cilegon, Banten, with a sample of echelon II, III and IV officials in the Regional Organization of the Environment (OPD) Cilegon City, Banten. The sampling method in this study used purposive sampling. This study uses a path analysis tool with the WarpPLS version 5.0 program to test hypotheses. The results of this study found that there is an influence between organizational culture and Total Quality Management, so that it can improve the performance of public organizations in OPD in the Government of the City of Cilegon.

Paper Citation

in Harvard Style

Fauji S. and Munawar M. (2019). Antecedent and Consequence Total Quality Management in Public Sector Performance. In Proceedings of the 20th Malaysia Indonesia International Conference on Economics, Management and Accounting - Volume 1: MIICEMA, ISBN 978-989-758-582-1, pages 942-951. DOI: 10.5220/0010609600002900

in Bibtex Style

@conference{miicema19,
author={Sanusi Fauji and Muchlish Munawar},
title={Antecedent and Consequence Total Quality Management in Public Sector Performance},
booktitle={Proceedings of the 20th Malaysia Indonesia International Conference on Economics, Management and Accounting - Volume 1: MIICEMA,},
year={2019},
pages={942-951},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010609600002900},
isbn={978-989-758-582-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 20th Malaysia Indonesia International Conference on Economics, Management and Accounting - Volume 1: MIICEMA,
TI - Antecedent and Consequence Total Quality Management in Public Sector Performance
SN - 978-989-758-582-1
AU - Fauji S.
AU - Munawar M.
PY - 2019
SP - 942
EP - 951
DO - 10.5220/0010609600002900