formal concept analysis to the analysis of a satisfac-
tion questionnaire for a course of bachelor. To do
this, we have performed a natural language process-
ing for open questions before extracting formal con-
cepts. The goal was to extract the lattice concepts by
taking into account uncertainty generated by the pro-
cessing of open questions. We have proposed to use
queries to extract interesting formal concepts. In or-
der to improve the presentation of the results of the
queries, we have proposed a visualization which high-
lights the uncertainty of the formal concept by using
a colour gradation and a circle with a radius propor-
tional to the number of answers. In future, we would
like to improve our experimentation in order to ob-
tain more experimental results and comparative eval-
uations. Particularly, we have to evaluate better the
query on the lattice concept and the use of the score
of relevance. In this study, we have limited our ap-
proach to a simple case of the certainty computation
of a formal concept but we wish to propose a general
frame for certainty computation. On the other hand,
we also need to improve the performance of the lattice
concept computation. We have explored only the use
of the guaranteed possibility operator, so we would
like to explore the interest of the use of the other op-
erators.
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