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ments of customers with different needs. Also, some
software quality characteristics addressed in the sur-
vey may not be understood precisely by all the par-
ticipants, and therefore, the survey has been decided
to be conducted via sessions in which the participants
are requested to fill in the survey and allowed to ask
for any clarifications. Lastly, the survey has been con-
ducted with 16 different participants only. While this
essentially helped us to get an initial idea about the re-
search questions targeted, we plan to conduct a larger
survey with similar research questions in the future.
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