Business Valuation for Small Medium Enterprise in the Shoe
Industry
Alexius Reinaldo Hartadi Budiman, Raden Aswin Rahadi and Dwi Rahmawati
School of Business and Management, Institut Teknologi Bandung, Jl. Ganesha No.10, Bandung, Indonesia
Keywords: Adjusted Present Value, Business Valuation, Discounted Cash low, Shoes Industry, Small Medium
Enterprise.
Abstract: The footwear, leather product, and clothing industry contributed around IDR 35.14 trillion to the Indonesian
state revenue in 2016. One of the products produced by this industry is sneakers. NAH Project is one of the
local brand sneakers from Bandung has a desire to grow their business by opening a store, but to do it NAH
Project needs additional funds from an investor. This research aims to conduct a company valuation of NAH
Project and to find out whether customer preferences in buying sneakers affect the company valuation. There
are five scenarios are conducted that are used for company valuation. This research uses DCF and APV
methods in calculating company valuations and the questionnaire is used to find out the customer preferences
and the customer price expectations toward sneakers. The results of this research show that the most optimal
value for the company valuation is the first scenario that focuses on the official store with the value of IDR
6.4 billion. The customer's preference for sneakers and customer price expectations for sneakers affect the
company valuation on NAH Project where customer preferences and customer price expectations for sneakers
can affect the company's sales level, which will be a turmoil in the company's sales.
1 INTRODUCTION
NAH Project is one of the local brand sneakers from
Bandung. NAH Project was started by a small team
named N.A.H Indonesia which initially provided
products in the form of apparel & sneakers shoes.
NAH Project has an objective to change the stigma
that Indonesian sneakers had quality & competitive
designs and be able to compete in the way of branding
marketing through innovations. They also have the
purposes to presents sneakers made with research &
development that are relevant to the needs of the
Indonesian market with guaranteed quality. NAH
Project utilizes social media and E-Commerce as its
marketing media. By using this method, the NAH
Project already gained sales of IDR 831 million in
August 2018. Along with the development of the
footwear industry that supported by the government
and with the growth of the NAH Project, NAH
Project has the desire to grow their business by
opening a store. NAH Project considers that now they
only capture the online shoe market since all of the
sales is come from the online, so this makes the NAH
Project still has the opportunity to capture the market
from the offline stores. To capture the market, the
NAH Project has considered opening an offline
market such as a consignment or an official store.
This idea arises from 2 considerations - first, the
customer preferences when buying sneakers. The
“Need for Touch” is one of the factors that influences
the customers' decisions in buying sneakers. Some
customers feel that touching sneakers can increase
their chances of buying sneakers. They have the
opportunities to know more about the sneaker by
touching the sneakers, in terms of size, quality, and
the material used. This is important for the customers
since one of the most important things when buying
sneakers is a comfort. There are also customers who
just want to look fashionable, who sometimes
sacrifice comfort as long as they still look cool with
the latest model sneakers. For this type of customers,
the design of the sneakers is more important than the
comfort of the product. Second, the problems faced
by customers when buying products using online
methods. Through online methods, it is possible that
the products of sneakers that come are not according
to their expectations due to size, colour, material,
design, and more. Therefore, the product warranty is
needed when selling using online methods to provide
450
Budiman, A., Rahadi, R. and Rahmawati, D.
Business Valuation for Small Medium Enterprise in the Shoe Industry.
DOI: 10.5220/0008432404500459
In Proceedings of the 2nd International Conference on Inclusive Business in the Changing World (ICIB 2019), pages 450-459
ISBN: 978-989-758-408-4
Copyright
c
2020 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
security to the customer. But this will lead to
excessive costs for the company and the customer.
To capture this opportunity and to handle this
problem, NAH Project has considered opening an
offline market such as a consignment or an official
store. But to do that, the NAH Project needs
additional funds from the investor. The best way for
NAH to get additional funds is through external
funding from an investor. The frequent funding
sources used by many companies in the various size
of the business is the external funding. There are so
many types of external funding, but the type of
external funding that is most suitable for the NAH
Project is venture capital. Venture capital is one of the
more popular forms of equity financing used to
finance high-risk-high-business. Investors will
perform technical and fundamental analysis to
determine favourable investment opportunities, and
generally prefer to minimize risk while maximizing
returns, since the investors are the fund’s provider.
Investors expect profitable products and an attractive
income-to-equity-ratio which make the management
should manage sources of surplus successfully and
sustainably (Pohl, 2017). To help the investor, some
methods are needed to assess the value of the
company. The author will use two types of method to
assess the company's value, namely, Discounted Cash
Flow (DCF) and Adjusted Present Value (APV). The
Discounted Cash Flow (DCF) is a valuation method
used to estimate the value of the investment based on
its future cash flows, where the purpose is to estimate
the money an investor would receive from an
investment. The Adjusted Present Value (APV) is
similar to the DCF method, where the APV seeks the
value effects of the cost of equity and cost of debt. the
DCF-method and APV-method give proper insights
into the cash incomes and outcomes and how the
value is established (Beld, 2017).
2 METHOD
2.1 Conceptual Framework
This research starts from finding business issues as
explained in the sub introduction. Next is the
exploration of business issues by conducting market
research through interviews and questionnaires
regarding customer preferences for sneakers. The
results of the interview and questionnaire were then
analysed and used to create calculation scenarios.
There are five calculation scenarios performed in this
study to provide some values based on customer
preferences that have been obtained from market
surveys. All calculation scenarios use the DCF and
APV methods to find company value
2.2 Method of data Collection and
Analysis
In this research, two interviews were conducted
aimed at obtaining the information needed for this
research. The interview used in this research was a
semi-constructed interview. The semi-constructed
interview contains structured and unstructured
sections with standardized and open type questions,
by allowing for a discussion with the interviewee
rather than a straightforward question and answer
format. The first interview was conducted with three
shoe industry players. It aims to find out the opinions
of shoe industry players regarding the condition of the
shoe market in Indonesia. In addition, in this
interview also find out the factors that influence
customer preferences in decision making when
buying sneakers from the point of view of shoe
industry players and how shoe industry players think
about consignment and official stores. The factors
that want to be obtained in this interview are not only
focused on factors in general, this research also looks
at the factors that influence customer preference for
sneakers from the place variables. Furthermore, the
second interview focused more on sneakers users who
acted as the customers for sneakers product. The
interviews were conducted with 11 respondents
randomly, with the aim of getting more varied results.
The purpose of this second interview is to find out
whether the factors that influence customer
preferences for sneakers have been found by the
author and those that have been obtained from the
first interview are relevant to sneakers users when
they want to buy sneakers. In this research, the factor
that affects the customer preferences in buying
sneakers already collected from the author’s findings,
first interview, and second interview. These factors
will be used in building a questionnaire.
This research also conducted a market survey
using a questionnaire in order to find out the
customers’ preferences toward the sneakers. The
questionnaires are a particularly suitable tool for
gaining the quantitative data but can also be used for
qualitative data. The advantages of using a
questionnaire is allowing the author to organize the
questions and receive replies without actually having
to talk to every respondent, and also having a
structure format, is easy and convenient for
respondents, and is cheap and quick to administer to
a large number of cases covering large geographical
areas (Walliman, 2011). The questionnaire was
Business Valuation for Small Medium Enterprise in the Shoe Industry
451
conducted in December 2018, with a total of 177
respondents from various regions in Indonesia. Based
on the confidence level diagram and the precision
level provided by Israel (1992), it can be concluded
that the confidence level of this research is 95% with
10% sampling error. The questionnaire used
consisted of 48 questions divided into 6 sections. The
first section relates to the background and
demographics of the respondents and the rest are
related to the respondents’ tendency towards
sneakers, the expected price for sneakers and
respondent’s preferences in buying sneakers in
general and under the place variable. To process the
data collected from the questionnaire, descriptive
statistical analysis was used in this research.
According to Walliman (2011), descriptive analysis
is a method of quantifying the characteristics of
parametric numerical data such as where the centre is,
how wide they are scattered, central tendency points,
modes, medians and means. To be more specific,
descriptive statistical analysis used is mean analysis
and the mode analysis.
2.3 Company Valuation
Company valuation, or also called business valuation,
is the process of determining the economic value of a
business or company. The goal of company valuation
is to give the owners, potential buyers, and others
interested stakeholders an approximate value of what
a company is worth (Steiger, 2008). The valuation
process is a fundamental approach to support making
an investment decision. These methods can be
divided into the income approach, market approach,
and the asset approach. According to Damodaran
(2005) and Fernández (2013) on Beld (2017), there
are five approaches for valuation, namely:
1. Discounted cash flow (DCF) valuation
2. Liquidation and accounting valuation
3. Relative valuation
4. Contingent claim valuation (real options)
5. Goodwill valuation
2.4 Discounted Cash Flow
Discounted cash flow valuation estimates the value of
any ass`et by discounting the expected cash flow on
that asset at a rate that reflects their riskiness
(Damodaran, 2011). The DCF method is primarily
based on the fundamental principle, that the value of
an asset is the present value of its expected future cash
flow (Luehrman, 1997b). The DCF method values the
company on the basis of the net present value (NPV)
of its future free cash flows which are discounted by
an appropriate discount rate. The value of the
company is the result of the free cash flow discounted
by the cost of capital, in this case the WACC.
Where:
CF to Firm = expected cash flow to the firm in
period t WACC = Weighted Average Cost of Capital
According to the Brotherson et.al (2014), all of
the respondents from the survey conducted by them
which consisted of investment banks in the US used
DCF as the standard to valuate a company, even
though they think that this method is not usable in
every situation and according to the Koller, Goedhart,
Wessels (2005), the discounted cash flow analysis is
the most accurate and flexible method for valuing
project, divisions and companies. The DCF method
reflects the commonly-accepted principle of asset
valuation, the value of an asset is the total amount of
expected cash flows it can generate, discounted at a
rate which reflects the risks of the asset (Le, 2017).
2.5 Adjusted Present Value
The APV is another possibility to analyse a
company’s value using the discounted cash flows.
The APV is the net present value of the company’s
free cash flows assuming the pure equity financing
and adding the present value of any financing side
effect, like tax shield (Brealey, Myers, & Allen, 2006,
p. 993). The pure equity financing means that the
company is financed entirely by the equity
(Luehrman, 1997a). Since the company has no
leverage, the cash flows are discounted by the
unlevered cost of equity. After that, the next step is
adding the value of all financing side effects.
Whereby the most common value of financing
side effects consists of tax shields, because interest
expenses are tax deductible
2.6 Terminal Value
The terminal value is the NPV of all future cash flows
that accrue after the time period that is covered by the
scenario analysis. According to Elsner & Krumholz
(2013) terminal value held a significant portion of the
firm value; hence exact and unbiased calculation of
terminal value is essential. Since it is very difficult to
estimate precise figures showing how a company will
ICIB 2019 - The 2nd International Conference on Inclusive Business in the Changing World
452
develop over a long period of time, the terminal value
is based on average growth expectations, which are
easier to predict. On the DCF approaches, the
terminal value will be calculated using the Gordon
Growth Mode, the formula to calculate the terminal
value is shown below:
2.7 Analysis of Business Situation
The first interview was conducted with three shoe
industry players. It aims to find out the opinions of
shoe industry players regarding the condition of the
shoe market in Indonesia. In addition, in this
interview also find out the factors that influence
customer preferences in decision making when
buying sneakers from the point of view of shoe
industry players and how shoe industry players think
about consignment and official stores. The results of
the interview show that all respondents have a
different point of views regarding to the current
condition of the shoe market in Indonesia, where 2
out of 3 respondents feel the growth in the shoe
market in Indonesia. However, the measurement of
growth in the shoe market is only based on the
respondent level of sales, this cannot help in
describing the state of the shoe market in Indonesia.
This shows that there is still a lack of awareness from
industry players regarding to the current condition of
the shoe market in Indonesia. The competition in the
shoe market was also quite strict where the
respondents felt difficulty in marketing their products
because of many other brands including foreign
brands that sell similar products at lower prices. This
makes industry players have to make better strategies
in dealing with the global market. The respondents
also realized that there were several factors that
influenced customer preferences in buying sneakers,
including factors that influence customer preferences
from place variables. The respondents also agreed
that the absence of a store or consignment made them
unable to take the entire existing shoe market. In
addition, the presence of a store or consignment can
make it easier for customers to get the shoes they
want, because they can see products such as anything
and product variants that are directly related to
customer preferences to see and hold shoes directly
when buying shoes. The respondents also argued that
the presence of an official store or consignment could
make customers feel more confident or believe in
shoes sold by respondents. This can be relating to the
trustworthiness toward the brand and the product.
Furthermore, the second interview focused more
on sneakers users who acted as the customers for
sneakers product. The interviews were conducted
with 11 respondents randomly, with the aim of getting
more varied results with the purpose of this second
interview is to find out whether the factors that
influence customer preferences for sneakers have
been found by the author and those that have been
obtained from the first interview are relevant to
sneakers users when they want to buy sneakers. From
the interview results with the sneakers users show that
9 out of 11 respondents felt that place factors could
influence their decision to buy sneakers. But there are
2 respondents who feel that the place factor is not so
important because of the catalogue that explains the
products to be purchased and the opinions of other
buyers to see reviews of the same product, besides
that the items purchased can be deposited to people
who trusted by the respondents. From the factor of
holding or seeing the sneaker directly, there are 10 out
of 11 respondents who agree that holding and seeing
sneaker can directly influence their decision in buying
sneakers. There is 1 respondent who disagrees,
because there is a product warranty that offered when
buying the product through the online method. The
product warranty is a guarantee of exchanging
products if there is a mismatch. However, the overall
responses of respondents indicated that respondents
agreed that the factor of holding and seeing sneakers
directly influenced their decision in buying sneakers.
This research also conducted a market survey
using a questionnaire in order to find out the
customers’ preferences toward the sneakers. From the
questionnaire results of this research indicate that the
overall respondents are dominated by ages 15-25
years and students who are domiciled in Bandung.
For the factors that affects the customer preferences
in buying sneakers can be seen in Table 1. There are
6 factor that greatly influences the customer
preferences in buying sneakers, namely comfort and
support, product quality, product design, fit,
promotion, and price. From these results, it can be
concluded that customers are sensitive and aware of
the factors of comfort and support, product quality,
and product design, since sneakers can be categorized
into fashion products and these three factors are very
important in fashion products. The fit factor means
the compatibility felt by the customers of the products
they buy, for example, such as the size of sneakers.
This is different from the comfort and support factor,
which focuses on comfort and whether the product
helps and supports daily customer activities. The
promotion and fit also the factor that most influences
customer preferences on sneakers purchasing
decisions. Consumer buying behaviour and sales
promotion can be motivated through various types of
elements, one of which is the price discounts
Business Valuation for Small Medium Enterprise in the Shoe Industry
453
(Ghafran, M., 2014). In addition to promotion, prices
also influence consumer purchasing decisions. Prices
have a significant influence on communication
factors regarding the benefits of buying a product.
Prices accompanied by "discounts," can increase the
perceived value of the product for the buyer, so that it
can increase the percentage of consumer purchasing
decisions (Giuliani et al., 2012). But from the result
of the questionnaire also shows that there are 3 factors
that customers do not really consider, namely the
opinions of others, customer service and after-sales
services, and the advertisement. There are also two
more factors about the need to hold and see sneakers
directly that can be seen in Table 2. The result shows
that the factors of the need to hold and see sneakers
directly really affect the customer's decision in
purchasing. It can be concluded that the customers
feel more confident with the sneakers they will buy,
because they can see immediately and can try the
sneakers directly.
Next, the factors that influence customer
preferences in making decisions in buying sneakers
from the place variable. There are seven factors that
influence the customer preferences from the place
variable, namely convenience to the customer,
location of the store, employees, display, layout,
light, and music (see Table 3). The most influence
factors are the convenience to the customer, location
of the store, employees, and display. The convenience
to the customer factor is a combination of all the
factors that have been mentioned, but in this research
want to find out more in detail about what factors are
most influential to those that are not too influential.
According to research conducted by Mohan (2014),
customers who prefer location and convenience
usually buy shoes more often. The more customers
feel comfortable in the store, the more influential it
will be on customer preferences in buying sneakers.
An easy-to-reach location will help improve customer
decisions in purchasing sneakers. On the employee
factors, the speed of employees in welcoming
customers, the accuracy of employees in serving
customers, and employee politeness will also
influence customer decisions in purchasing. Next is
the display factor. Display represents the appearance
of stores such as themes, shelves, paint colors, etc.
The more attractive the display from the store will
attract the attention of customers to visit the store.
The remaining three factors are the factors that less
influence customer preferences in making decisions
when buying sneakers, namely layout, light, and
music. The factor of layout which is the management
in terms of determining the location and shop
facilities that aim to make use of the store space as
effectively as possible. Location in this case is the
position placement for each product or facility that
supports store activities. Examples included in layout
factors are traffic flow (store traffic flow) and
division between employee space and customer
space. The simpler the layout of the store will make it
easier for customers to find or find sneakers they
want. This makes the layout factor less influential.
The factor of light is related to lighting that is used to
highlight the products that are sold to make them look
clearer and better. Consumers will tend to touch and
assess the quality of the product when the lighting
provided uses good colour. This shows that lighting
only affects touching interest and assesses the quality
of sneakers on display. The last factor is the music.
According to Smith and Curnow (1966), customers
will spend less time in stores when music is played
harder than softly played music. This shows that
music is not too influential on customer preferences,
because music will only affect the duration of people
in the store.
From the questionnaire results also find out that
most respondents use social media as one of their
sources of information to obtain information about
the sneakers trends which are then followed by
information or recommendations obtained from their
family, friends, or colleagues. Furthermore, from the
questionnaire results also find out that the most. In
addition, the questionnaire also obtained results
regarding the method most used by respondents to
buy sneakers. 88.70% of the total respondents
preferred to buy sneakers in the store rather than
online.
Table 1: Customer Preferences toward Sneakers Product.
Factor Affect Customer
Preferences
Effect Levels
Comfort and Support
Product Quality
Product Design
Very
Affecting
Fit
Promotion
Price
Ease of Ordering
Product Knowledge
Ease of Payments
Affecting
Brand Image
Variety of Product
Location
Product Warranty
Opinions of Others
Customer Service & After-Sales
Less
Service
Affecting
Advertisement
ICIB 2019 - The 2nd International Conference on Inclusive Business in the Changing World
454
Table 2: Customer Preferences from The Factors of
Holding and Seeing the Product.
Factor Affect Customer
Effect
Levels
Preferences
Seeing
Very
Affecting
Touching
Table 3: Customer Preferences toward Sneakers Product
from Place Variable.
Factor from Place Variable
Effect
Levels
Convenience to the Customer
Location of the Store
Very Affecting
Employees
Display
Layout
Less Affecting
Light
Music
Based on the results of business situation analysis,
it was found that NAH Project's desire to scale up
their business by opening stores was in line with the
findings that had been obtained. First is from the
interviews with shoe industry players saying that
without a store, the company has not been able to
fully capture the overall shoe market. In addition,
from the sneakers user point of view, they prefer to
buy sneakers at the store rather than using online
methods. Furthermore, the factors that greatly
influence customer preferences in buying sneakers
are comfort and support, product quality, product
design, fit, promotion, and price. Comfort and support
and fit factors can be obtained in a way where
customers must be able to hold, see, and try sneakers
directly. Since sneakers can be categorized into
fashion products, so the factors of comfort and
support, product quality, and product design are very
important in fashion products.
3 RESULTS AND DISCUSSION
3.1 Alternative of Business Solution
Company valuation or often referred to as business
valuation is a process to determine the economic
value of a business or company on the investor's side.
Company valuation is also often used to provide an
assessment of the strategy and the company's ability
to generate value to maximize investor wealth.
According to research conducted by Beld (2017), the
methods used for company valuation can be divided
into income approaches, market approaches, and
asset approaches. But according to de Souza et.al
(2017), there are two extreme perspectives on
company valuation. The first point of view says that
there are people who believe as an exact science
which if done correctly, will only give a little chance
for human error. The second point of view is that
company valuation is an art in which analysts can
manipulate numbers to get the desired results for
investors and management. In this research, several
scenarios were prepared to conduct a company
valuation of NAH Project. The scenarios used in this
research are built on assumptions that have been used
by the author whose purpose is to examine the effect
of changes in the underlying assumptions. These
assumptions are based on the results of the
questionnaire findings that have been done
previously. The price of sneakers for consignment
and official store determined by the market survey.
The number of sales of sneakers obtained from the
previous data and the sales forecasted to be increased
for the next four years using the value of growth by
5% from the company.
The number of sneakers sold on consignments and
official stores determined based on the findings of the
questionnaire about the average number of sneakers
purchased by customers each year in consignment
and official stores. The average number of purchases
of sneakers used is one time each year.
The number of sneakers stock provided for
consignment and official stores. The amount of stock
used is divided into five parts, where each part has a
maximum amount of 100% for consignment and
official store.
All these assumptions are used for company
valuation which will be divided into five scenarios.
The aim is to obtain the most optimal value based on
customer preferences that have been obtained from
the market survey by comparing the five scenarios.
The five scenarios can be seen in Table 5. Each
scenario is distinguished by the amount of stock
provided for consignment and official store and the
price set for consignment and official store, which are
both based on the findings of the questionnaire that
has been done previously. In addition, the annual
inflation each year equals to 3.5%. However, in
calculating the company valuation of NAH Project,
an additional number are still needed. In this case, the
fee required for consignment is 30% obtained from
the interview with the shoe industry players. Whereas
for the official store based on the results of the
interview, itshows that the fee needed is 5%, but in
this calculation the fee is increased to 10% due to
costs added for the rental costs.
Business Valuation for Small Medium Enterprise in the Shoe Industry
455
Table 4: All of the Scenarios used in this Research.
Category
Scenario
1
st
3
rd
5
th
Stock for
Consignment
0%
50%
100%
Stock for
Official Store
100%
50%
0%
Price for
Consignment
(IDR 000)
-
400
500
Price for
Official Store
(IDR 000)
500
400
-
Table 5: The Company Valuation Results based on All
Scenarios (in IDR).
Method
DCF
APV
1st Scenario
6,381,291,885.41
6,381,291,885.41
2nd Scenario
5,253,537,731.03
5,253,537,731.03
3rd Scenario
5,170,236,437.73
5,170,236,437.73
4th Scenario
4,755,734,711.08
4,755,734,711.08
5th Scenario
5,276,078,097.99
5,276,078,097.99
3.2 Analysis of Business Solution
The results of the NAH Project company valuation
can be seen in Table 6. From the result, the value of
DCF and APV is the same due to NAH Project has no
debt, so the most optimal value obtained is 1st
Scenario, where the DCF and APV method produces
a value of Rp. 6,381,291,885.41. 1st Scenario is made
based on the amount of stock provided only for
official stores. By utilizing these results, it can be said
that the NAH Project only needs to consider opening
an official store, so that the choice for consignment
can be removed.
The price set for the official store in the first
scenario is the price most chosen by the respondent.
Therefore, the customer's preference for sneakers and
customer price expectations for sneakers affect the
company valution on NAH Project where customer
preferences and customer price expectations for
sneakers can affect the company's sales level, which
will be a turmoil in the company's sales. According to
Rahmawati (2019), the assessment of companies
using DCF and APV can provide insight into cash
flows, income or results, and how these values are
determined and how much the company values
investment funding from future investors. Sales and
cash flow projections can be used as a standard for
managing funds provided by investors in developing
products and services performed by the company. By
utilizing the findings of the questionnaire that has
been conducted and the results of interviews with
industry players and sneakers users, NAH Project can
find out about customer preferences and information
about market conditions that can be used to develop
the strategies needed by NAH Project. In addition,
NAH Project can determine the exact proportion of
the ownership of future investors.
4 CONCLUSION
This research shows that customer preferences in
buying sneakers including customer preferences from
place variables can influence company valuation. The
company's valuation of the NAH Project was carried
out on 5 scenarios, which obtained that the first
scenario could provide the most optimal value. The
first scenario produces a DCF and APV value of Rp.
6,381,291,885.41. 1st Scenario is made based on the
amount of stock provided only for official stores. By
being able to open its own official store, the NAH
Project can increase the level of customer trust in the
brand and products produced by NAH Project.
Another advantage obtained from the official store is
the NAH Project can interact directly with their
customers to get feedback that can be used for their
product development. Furthermore, the assessment of
companies using DCF and APV can provide insight
into cash flows, income or results, and how these
values are determined and how much the company
values investment funding from future investors.
Sales and cash flow projections can be used as a
standard for managing funds provided by investors in
developing products and services performed by the
company. In addition, these funds can also be used for
NAH Project in developing their products so they can
continue to innovate and can continue to compete in
the shoe market. By innovating, NAH Project can
develop their products so they can meet customer
preferences for sneakers, which are comfort and
support, product quality, and product design. that the
factors that influence customer preferences in making
decisions when buying sneakers from place variables
are a convenience to the customer, location of the
store, employees, and display. While the factors that
less influence the customer preferences from place
variables are layout, light, and music.
5 IMPLICATION
5.1 Theoretical Implication
The factors that influence customer preferences in
making decisions when buying sneakers have been
ICIB 2019 - The 2nd International Conference on Inclusive Business in the Changing World
456
analysed in this research. These factors are price,
promotion, brand image, product quality, customer
service and after-sale service, product design,
location, comfort and support, opinions of others, fit,
ease of payment, ease of ordering, variety of products,
advertisement, product warranty, and product
knowledge. The results of this research indicate that
comfort and support factors, product quality, product
design, fit, promotion, and price are very affecting the
customer preferences in making decisions when
buying sneakers. Furthermore, the ease of ordering
factors, product knowledge, ease of payments, brand
image, variety of products, location, and product
warranty is also affecting the customer preferences in
making decisions to buy sneakers. The latter are
factors that are not taken into consideration by
customers when buying sneakers, namely opinions of
others, customer service and after-sales service, and
advertisement. In addition to these factors, this
research also analysed two factors related to the need
to hold and see the product directly. The results show
that the need to hold and see sneakers directly are very
affecting the customers' decisions in purchasing. It
can be concluded that the customers feel more
confident with the sneakers they will buy, because
they can see immediately and can try the sneakers
directly.
In this research also analysed the factors that
influence customer preferences in decision making
when buying sneakers from a place variable. These
factors are a convenience to the customer, location of
the store, employees, display, layout, light, and
music. From the results of this research it was found
5.2 Practical Implication
The five scenarios have been conducted in order to
determine the company valuations for NAH Projects.
From the five scenarios, it can be concluded that the
first scenario is the best scenario with the most
optimal value compared to the other four scenarios
(see Table 6). This first scenario focuses on the
overall stock given to the official store with the
number of sales projected to grow by 5% over the
next four years, where the price set for the official
store is obtained from the price most chosen by the
respondents. Using these findings, NAH Project can
determine the strategies they can use to develop their
income.
All the funds obtained by NAH Projects will be
focused on developing official stores and also
marketing their sneakers. The results obtained
indicate that the NAH Project's should focus on
developing their official stores is in line with the
results of interviews that have been conducted with
industry players. The interview results show that the
industry players prefer to open the official store rather
than do a consignment. This is because the fees
needed for consignment are very large. By
Table 6: The Company Valuation Results based on All
Scenarios (in IDR).
Method
DCF
APV
1st Scenario
6,381,291,885.41
6,381,291,885.41
2nd Scenario
5,253,537,731.03
5,253,537,731.03
3rd Scenario
5,170,236,437.73
5,170,236,437.73
4th Scenario
4,755,734,711.08
4,755,734,711.08
5th Scenario
5,276,078,097.99
5,276,078,097.99
being able to open its own official store, the NAH
Project can increase the level of customer trust in the
brand and products produced by NAH Project.
Another advantage obtained from the official store is
the NAH.
The project can interact directly with their
customers to get feedback that can be used for their
product development.
With the official store, NAH Project can take on
the entire shoe market and can take opportunities
related to customer preferences that influence the
decision making in buying sneakers. The customer's
preference is the need for touch and sees the product.
This is related to the results of the questionnaire
which shows that these factors greatly influence
customer preferences in buying sneakers. It can be
concluded that touching and seeing products can
increase customers' trust and desire to buy sneakers.
In addition, majority of the respondents prefer to buy
sneakers through the "In Store" method rather than
using the "Online" method. This is in line with NAH
Project's desire to open an official store which is then
supported by the preference of customers who need
to directly touch and see products in buying sneakers.
Furthermore, in the research conducted by Razdan
(2004) said that the Indonesians have started to trust
Indonesian companies, have pride in using local
brands, and have confidence that local companies
really understand the preferences of Indonesian
consumers. This can be an opportunity for NAH
Project which is one of the local brands that focuses
on sneakers in Bandung. But there are several things
that must still be considered by NAH Project, where
the customers consider that local fashion brands are
only superior in terms of price. Local fashion brands
are considered to only have more affordable prices
compared to foreign fashion brands, so it can be
concluded that customers choose local fashion brands
simply because they offer better value for money than
the foreign fashion brands. While in terms of design
and quality, local fashion brands are still under the
foreign fashion brand. In order to overcome this
Business Valuation for Small Medium Enterprise in the Shoe Industry
457
situation, NAH Project must continue to innovate in
order to develop products with better designs and
quality than foreign fashion brands. This will be in
line with the vision of NAH Project who wants to
make NAH Project become the "Indonesian cultist
sneakers who dominate sneakers market through
innovation and breakthrough", where NAH Project
wants to change the stigma that Indonesian sneakers
have competitive quality & design and can be
competed in the way of branding & marketing. By
utilizing this, it can help improve the ability of the
NAH to not only compete with foreign brands but
also with other local brands.
In the term of sneakers user, most of the
respondents are the young-age (15 25 years), so the
respondents can be categorized into generation Z or
formerly known as the Post-Millennials generation
and Millennials generation, also known as generation
Y. According to Dimock, M. (2019), the generation Z
category is people aged between 7 - 22 years, while
the Millennials generation category is people aged
between 23 - 38 years. Millennials generation can be
chosen because of their high population and their
potential purchasing power; besides that, they have
become the decision makers in large companies that
allow them to control their purse that affecting the
success or the failure of the market (Solomon, 2016).
Based on this information, the NAH Project can make
the millennials generation become their target market
and NAH Project should prepare the strategy that can
be used to capture the target market.
The brand has also become the power for the
NAH Project. This is due to the role of the President
of the Republic of Indonesia Joko Widodo who uses
NAH Project sneakers at the Asian Games event.
NAH Project used the event to produce special
edition sneakers for the Asian Games event. In
addition, the strategy used by NAH Project by
collaborating with one of the influencers in Indonesia.
An influencer who collaborate with NAH Project is
Yoga Arizona, which is also one of the right strategies
to market their products. The strategy that has been
implemented by NAH Project by producing special
edition sneakers and collaborating with influencers is
the right thing to do.
NAH Project uses Instagram social media as one
of the medias to market their sneakers, this is in line
with the results of the questionnaire where all
respondents use the social media as the media to find
information about sneakers trends. NAH Project must
also continue to maintain relationships with their
customers. In addition, NAH Project needs to
consider doing the market research with the aim of
knowing who their customers are, the trends in
sneakers both in terms of design and colour, as well
as customer opinions about NAH Project sneakers
and feedback that can be used for improvements and
development of NAH Project.
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