Management Accounting in the Hospitality Industry: Taiwan Hotel Case Studies

Kanitsorn Terddpaopong

2019

Abstract

The enormous changes during the last ten years in service operations and information technology have dramatically affected the environment of management accounting practices in the hospitality industry. The objective of this study is to investigate the management accounting practices of medium and large-sized hotel businesses in Taiwan. Five in-depth interviews of the Chief Financial Officers (CFOs) and senior accounting managers in carefully selected hotels were conducted. The interviews were taken towards the end of 2018. They focused on how management accounting tools/systems are implemented, including obtaining information concerning cost structure analysis and measures of financial and non-financial performance of the selected hotels.The five hotels are unique and representative of 3 – 5 star hotels in Taiwan. The hotels chosen for the interviews represented three hypothetical operational situations: normal operation, a temporary closure, and a permanent shut down. The information obtained from the interviews proved to be helpful in better understanding whatmanagement accounting information essential for decision are. This is especially for the sustainability of specialty hotels in a highly competitive environment.

Paper Citation

in Harvard Style

Terddpaopong K. (2019). Management Accounting in the Hospitality Industry: Taiwan Hotel Case Studies. In Proceedings of the 2nd Economics and Business International Conference - Volume 1: EBIC, ISBN 978-989-758-498-5, pages 309-323. DOI: 10.5220/0009203003090323

in Bibtex Style

@conference{ebic19,
author={Kanitsorn Terddpaopong},
title={Management Accounting in the Hospitality Industry: Taiwan Hotel Case Studies},
booktitle={Proceedings of the 2nd Economics and Business International Conference - Volume 1: EBIC,},
year={2019},
pages={309-323},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009203003090323},
isbn={978-989-758-498-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd Economics and Business International Conference - Volume 1: EBIC,
TI - Management Accounting in the Hospitality Industry: Taiwan Hotel Case Studies
SN - 978-989-758-498-5
AU - Terddpaopong K.
PY - 2019
SP - 309
EP - 323
DO - 10.5220/0009203003090323