Evaluating User Experience on E-learning using the User Experience Questionnaire (UEQ) with Additional Functional Scale

Muhammad Qadhafi Laksono, Sri Suning Kusumawardani, Ridi Ferdiana

2019

Abstract

eLisa is a Learning Management System (LMS) used by most Gadjah Mada University students. After an extended usage period, eLisa has not undergone many changes and updates, so it is necessary to know the user's wishes for the development of eLisa going forward. Currently, eLisa is focusing its development on the mobile phone platform. This paper will explain the measurement of user experience scores (UX) using the User Experience Questionnaire (UEQ) and combined with the reference model standards to meet the Sharable Content Object Reference Model (SCORM). SCORM is combined with UEQ because it is considered an appropriate standard for presenting functionality in LMS, so eLisa can represent educational content that can be shared but also in the interface between eLisa content and e-learning platforms uses. The results of evaluating user experience with a combination of these two methods show that from the calculated aspects such as Attractiveness, Pragmatic Quality, Hedonic Quality and also Functionality. The evaluation value of UX eLisa that we got was terrible. Where out of the nine scales we calculate, six of them got bad results, and the other three were still below average.

Paper Citation

in Harvard Style

Laksono M., Kusumawardani S. and Ferdiana R. (2019). Evaluating User Experience on E-learning using the User Experience Questionnaire (UEQ) with Additional Functional Scale.In Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST, ISBN 978-989-758-453-4, pages 18-24. DOI: 10.5220/0009339900180024

in Bibtex Style

@conference{conrist19,
author={Muhammad Qadhafi Laksono and Sri Suning Kusumawardani and Ridi Ferdiana},
title={Evaluating User Experience on E-learning using the User Experience Questionnaire (UEQ) with Additional Functional Scale},
booktitle={Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST,},
year={2019},
pages={18-24},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009339900180024},
isbn={978-989-758-453-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST,
TI - Evaluating User Experience on E-learning using the User Experience Questionnaire (UEQ) with Additional Functional Scale
SN - 978-989-758-453-4
AU - Laksono M.
AU - Kusumawardani S.
AU - Ferdiana R.
PY - 2019
SP - 18
EP - 24
DO - 10.5220/0009339900180024