Bureaucratic Communication in State Administration Transparency

Triana Nurchayati

2019

Abstract

One of the ways to implement transparency state administration transparency is by applying Law Number 14 of 2008 concerning Public Information Openness (UU KIP). UU KIP aims to realize good governance, which is transparent, effective, and efficient, accountable, and can be accounted through the principle of providing fast, easy, simple, and low-cost information services. However, in its implementation, it is often constrained by the characteristics of bureaucratic communication. Bank Indonesia integrates the Information Management and Documentation Officer (PPID) with the contact center to speed up information services. Research through this case study found that to overcome the characteristics of bureaucratic communication, Bank Indonesia encouraged the placement of information service solvers, created Memorandums of Understanding (MoUs) between contact centers and Work Units, and internal memos to ensure that the deadline for information services is not exceeded. If the deadline was exceeded, an information dispute might occur

Paper Citation

in Harvard Style

Nurchayati T. (2019). Bureaucratic Communication in State Administration Transparency.In Proceedings of the 1st International Conference on Anti-Corruption and Integrity - Volume 1: ICOACI, ISBN 978-989-758-461-9, pages 107-113. DOI: 10.5220/0009400701070113

in Bibtex Style

@conference{icoaci19,
author={Triana Nurchayati},
title={Bureaucratic Communication in State Administration Transparency},
booktitle={Proceedings of the 1st International Conference on Anti-Corruption and Integrity - Volume 1: ICOACI,},
year={2019},
pages={107-113},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009400701070113},
isbn={978-989-758-461-9},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 1st International Conference on Anti-Corruption and Integrity - Volume 1: ICOACI,
TI - Bureaucratic Communication in State Administration Transparency
SN - 978-989-758-461-9
AU - Nurchayati T.
PY - 2019
SP - 107
EP - 113
DO - 10.5220/0009400701070113