Information and Communication Technologies and Social Innovation: A Structured Literature Review

Mahendrawathi, Anindo Saka Fitri

2019

Abstract

Every company must try to innovate to survive in the global competition. Company can initiate business innovation that is socially oriented or often called as social innovation. Social innovation arises when technology innovation benefits the social community. Many authors identify Information and Communication Technologies (ICT) as one of the drivers for social innovations. The purpose of this study is to define social innovation and identify the type of ICT that most frequently drive social innovation. A structured literature review was conducted to achieve the objective. Literatures are obtained from two online databases namely Science Direct and Emerald Insight. The searching process results are 45 papers on Science Direct and 17 papers on Emerald Insight. After conducting exclusion inclusion mechanism, 16 papers are used for further analysis. From these literatures, definition of social innovation is determined. It was also found that mobile application is the most often used ICT in driving social innovation. The result is expected to provide a reference in conducting future research on social innovation.

Paper Citation

in Harvard Style

Mahendrawathi. and Fitri A. (2019). Information and Communication Technologies and Social Innovation: A Structured Literature Review.In Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST, ISBN 978-989-758-453-4, pages 130-135. DOI: 10.5220/0009906701300135

in Bibtex Style

@conference{conrist19,
author={Mahendrawathi and Anindo Saka Fitri},
title={Information and Communication Technologies and Social Innovation: A Structured Literature Review},
booktitle={Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST,},
year={2019},
pages={130-135},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009906701300135},
isbn={978-989-758-453-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST,
TI - Information and Communication Technologies and Social Innovation: A Structured Literature Review
SN - 978-989-758-453-4
AU - Mahendrawathi.
AU - Fitri A.
PY - 2019
SP - 130
EP - 135
DO - 10.5220/0009906701300135