Identification of Influence Factors on Waiting Time of Prescription Services for Outpatient

Dorra Ribta Alam, Ermi Girsang, Sri Lestari R. Nasution

2020

Abstract

Waiting time is one of the minimum standards for pharmaceutical services in a hospital. From many studies, there are still many pharmaceutical services that do not meet the established time standards. The purpose of this study was to identify the factors that influence the waiting time for prescription services in Outpatient Pharmacy. Analytical research uses cross-sectional design. With a sample of 100 prescriptions both finished drugs and concoctions taken by simple random sampling method. Data analysis used univariate analysis, bivariate analysis with Chi-Square Test and multivariate analysis with multiple logistic regression at 95% confidence level (α = 0.05). The involved variableswere Type of Drugs, Number of Drug Items, Work Shift, and Patient Status.It appears that the factors that influence the waiting time for prescription services awere the number of drug items (p = 0.013) and patient status (p = 0.000). The most dominant variable was the patientstatus with Exp (B) / OR about 15,546, which means patients with collateral status have a 15.5 times higher chance of experiencing an extended prescription service compared to patients who pay in cash.

Paper Citation

in Harvard Style

Alam D., Girsang E. and R. Nasution S. (2020). Identification of Influence Factors on Waiting Time of Prescription Services for Outpatient.In Proceedings of the International Conference on Health Informatics, Medical, Biological Engineering, and Pharmaceutical - Volume 1: HIMBEP, ISBN 978-989-758-500-5, pages 23-29. DOI: 10.5220/0010286300230029

in Bibtex Style

@conference{himbep20,
author={Dorra Ribta Alam and Ermi Girsang and Sri Lestari R. Nasution},
title={Identification of Influence Factors on Waiting Time of Prescription Services for Outpatient},
booktitle={Proceedings of the International Conference on Health Informatics, Medical, Biological Engineering, and Pharmaceutical - Volume 1: HIMBEP,},
year={2020},
pages={23-29},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010286300230029},
isbn={978-989-758-500-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the International Conference on Health Informatics, Medical, Biological Engineering, and Pharmaceutical - Volume 1: HIMBEP,
TI - Identification of Influence Factors on Waiting Time of Prescription Services for Outpatient
SN - 978-989-758-500-5
AU - Alam D.
AU - Girsang E.
AU - R. Nasution S.
PY - 2020
SP - 23
EP - 29
DO - 10.5220/0010286300230029