Transition to Sharia System as a New Banking Trend from Bank and Customer Perspectives

Danar Irianto, Pradipta Eva Trudiyanti, Kurnia Wulan Widaningsih, Yunestia

2020

Abstract

Abstract: Sharia business has begun to be considered as an important issue to be regulated further because it has systemic impact. The emergence of sharia banking that continues to experience growth makes researchers want to know more about the reasons for the transition then the customer's interest in supporting sharia banking and its relation to financial stability. The interview technique involved 2 Islamic banks namely BRI and Bank Riau Islands and 15 customers. The results illustrate the motive for transition due to the potential and the existence of customer demand for interest-free financing. The result shows 93% of answers illustrate the form of support from customers for Islamic banking by exploring information such as knowledge, perceptions, bank selection criteria, bank transition, problems and challenges of Islamic banking as well as the great prospects of Islamic banking. Using trend analysis-based description, we tried to figure out the rapid growth of sharia banking in Indonesia. In the future, Islamic banks can expand customer outreach and disseminate information to remote areas regarding sharia products and systems.

Paper Citation

in Harvard Style

Irianto D., Trudiyanti P., Widaningsih K. and Yunestia. (2020). Transition to Sharia System as a New Banking Trend from Bank and Customer Perspectives. In Proceedings of the 2nd International Conference on Applied Economics and Social Science - Volume 1: ICAESS, ISBN 978-989-758-517-3, pages 223-231. DOI: 10.5220/0010357702230231

in Bibtex Style

@conference{icaess20,
author={Danar Irianto and Pradipta Eva Trudiyanti and Kurnia Wulan Widaningsih and Yunestia},
title={Transition to Sharia System as a New Banking Trend from Bank and Customer Perspectives},
booktitle={Proceedings of the 2nd International Conference on Applied Economics and Social Science - Volume 1: ICAESS,},
year={2020},
pages={223-231},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010357702230231},
isbn={978-989-758-517-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Applied Economics and Social Science - Volume 1: ICAESS,
TI - Transition to Sharia System as a New Banking Trend from Bank and Customer Perspectives
SN - 978-989-758-517-3
AU - Irianto D.
AU - Trudiyanti P.
AU - Widaningsih K.
AU - Yunestia.
PY - 2020
SP - 223
EP - 231
DO - 10.5220/0010357702230231