Mobile Banking: Overview of Most Common Theoretical Foundations of Technology Adoption

Chama Jaride, Ahmed Taqi

2020

Abstract

In a connected economy, financial services must be dynamic, customer-centric, available and compatible with consumers' lifestyles. As an innovative technology, Mobile Banking (M-banking) represents a good example of new technology allowing customers to produce financial transactions via mobile devices. The paper aims at determining different theoretical foundations adopted by several researchers who try to explain the perceptions and behaviours of customers with regard to mobile banking as well as the factors that could predict the use of mobile banking services by banking customers. This study provides an overview by analyzing the current state of art in knowledge of mobile banking and its theoretical foundations. The results suggest the predominance of technology adoption models such as TAM, UTAUT and UTAUT2.

Paper Citation

in Harvard Style

Jaride C. and Taqi A. (2020). Mobile Banking: Overview of Most Common Theoretical Foundations of Technology Adoption.In Proceedings of the 2nd International Conference on Advanced Technologies for Humanity - Volume 1: ICATH, ISBN 978-989-758-514-2, pages 116-121. DOI: 10.5220/0010430101160121

in Bibtex Style

@conference{icath20,
author={Chama Jaride and Ahmed Taqi},
title={Mobile Banking: Overview of Most Common Theoretical Foundations of Technology Adoption},
booktitle={Proceedings of the 2nd International Conference on Advanced Technologies for Humanity - Volume 1: ICATH,},
year={2020},
pages={116-121},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010430101160121},
isbn={978-989-758-514-2},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Advanced Technologies for Humanity - Volume 1: ICATH,
TI - Mobile Banking: Overview of Most Common Theoretical Foundations of Technology Adoption
SN - 978-989-758-514-2
AU - Jaride C.
AU - Taqi A.
PY - 2020
SP - 116
EP - 121
DO - 10.5220/0010430101160121