Preferences of Islamic Commercial Bank Customers in Paying Zakah

Ida Syafrida, Indianik Aminah, Taufik Awaludin

2020

Abstract

This study aims to identify the use of online payment facilities, the types of zakah paid, and the zakah payment facilities most frequently used by Islamic commercial bank customers. This is important to do, so that Islamic banks can formulate the right policies in collecting zakah funds. The method used is descriptive based on the results of a survey of Islamic bank customers in the Jabodetabek area. Research finds the majority of Islamic bank customers have used electronic money, payment financial technology (fintech), and market places for payment transactions. There are less Islamic bank customers who have paid zakah on assets and zakah on income. In general, Islamic bank customers pay zakah by cash deposits through zakah officers/volunteers, direct distribution, online transfer by ATM, and cash deposit via teller. Very few customers use payment facilities through technology service applications both fintech, market places, even base on the research none use applications from Islamic banks for paying their zakah.

Paper Citation

in Harvard Style

Syafrida I., Aminah I. and Awaludin T. (2020). Preferences of Islamic Commercial Bank Customers in Paying Zakah. In Proceedings of the 9th Annual Southeast Asian International Seminar - Volume 1: ASAIS, ISBN 978-989-758-518-0, pages 42-48. DOI: 10.5220/0010511200003153

in Bibtex Style

@conference{asais20,
author={Ida Syafrida and Indianik Aminah and Taufik Awaludin},
title={Preferences of Islamic Commercial Bank Customers in Paying Zakah},
booktitle={Proceedings of the 9th Annual Southeast Asian International Seminar - Volume 1: ASAIS,},
year={2020},
pages={42-48},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010511200003153},
isbn={978-989-758-518-0},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 9th Annual Southeast Asian International Seminar - Volume 1: ASAIS,
TI - Preferences of Islamic Commercial Bank Customers in Paying Zakah
SN - 978-989-758-518-0
AU - Syafrida I.
AU - Aminah I.
AU - Awaludin T.
PY - 2020
SP - 42
EP - 48
DO - 10.5220/0010511200003153