Public Service Digital Application Risk Assessment using Symantec-cobit 5 Framework: Case Study in Sidoarjo Online Parking System Application

Indra Cahyadi, Erwin Widodo

2020

Abstract

One of the main strategies in implementing information technology in government is the digitalization of public services. Digitalization of public services is carried out through the development of information technology infrastructure networks, management of electronic-based government information systems and increasing the ability of public officers to use them. The application of information technology risk management analysis includes identification, measurement and management of risks. Assessment of risk is a combined process consisting of risk analysis and risk evaluation. This study implements a public service digital application risk assessment by classifying risks based on the COBIT 5 definition and risk classification according to the Symantec model framework. The framework is applied to the risk assessment related to the technical capabilities of the online parking system in the Sidoarjo Regency in Indonesia. Currently, in the alpha development stage, the risk assessment of the digital parking application is carried out to evaluate and estimate the level of each identified risk. Based on the framework, risk management analysis of the digital application shows a total of 54% of risk items are at a medium-high risk level related to human resource criteria, infrastructure and data information flow

Paper Citation

in Harvard Style

Cahyadi I. and Widodo E. (2020). Public Service Digital Application Risk Assessment using Symantec-cobit 5 Framework: Case Study in Sidoarjo Online Parking System Application. In Proceedings of the 2nd International Conference on Science, Technology, and Environment - Volume 1: ICoSTE, ISBN 978-989-758-545-6, pages 90-95. DOI: 10.5220/0010794800003317

in Bibtex Style

@conference{icoste20,
author={Indra Cahyadi and Erwin Widodo},
title={Public Service Digital Application Risk Assessment using Symantec-cobit 5 Framework: Case Study in Sidoarjo Online Parking System Application},
booktitle={Proceedings of the 2nd International Conference on Science, Technology, and Environment - Volume 1: ICoSTE,},
year={2020},
pages={90-95},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010794800003317},
isbn={978-989-758-545-6},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Science, Technology, and Environment - Volume 1: ICoSTE,
TI - Public Service Digital Application Risk Assessment using Symantec-cobit 5 Framework: Case Study in Sidoarjo Online Parking System Application
SN - 978-989-758-545-6
AU - Cahyadi I.
AU - Widodo E.
PY - 2020
SP - 90
EP - 95
DO - 10.5220/0010794800003317