Towards a Change Management Framework for Cloud Transitions: Findings from a Case Study at a German Machine Manufacturer

Gloria Bondel, Sophie Buchelt, Natascha Ulrich, Horst Urlberger, Christian Kabelin, Florian Matthes

2020

Abstract

Cloud computing provides benefits such as cost savings, a high degree of flexibility, as well as advanced security opportunities. However, introducing a cloud environment into an established enterprise requires both technical and structural changes in the organization. Thus, a well-planned change management approach is essential to ensure a successful transition. The goal of this paper is to contribute to change management research by providing a change management framework for cloud transitions. Furthermore, we present measures to implement the framework consisting of a vision statement definition, communities of practice, a learning journey, a change story, and a collaboration tool. Finally, we also provide a roadmap for the sequential implementation of the identified measures. Our results are based on an extensive literature review and a case study approach, including eight expert interviews.

Paper Citation

in Harvard Style

Bondel G., Buchelt S., Ulrich N., Urlberger H., Kabelin C. and Matthes F. (2020). Towards a Change Management Framework for Cloud Transitions: Findings from a Case Study at a German Machine Manufacturer.In Proceedings of the 22nd International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-423-7, pages 547-554. DOI: 10.5220/0009385905470554

in Bibtex Style

@conference{iceis20,
author={Gloria Bondel and Sophie Buchelt and Natascha Ulrich and Horst Urlberger and Christian Kabelin and Florian Matthes},
title={Towards a Change Management Framework for Cloud Transitions: Findings from a Case Study at a German Machine Manufacturer},
booktitle={Proceedings of the 22nd International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2020},
pages={547-554},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009385905470554},
isbn={978-989-758-423-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 22nd International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Towards a Change Management Framework for Cloud Transitions: Findings from a Case Study at a German Machine Manufacturer
SN - 978-989-758-423-7
AU - Bondel G.
AU - Buchelt S.
AU - Ulrich N.
AU - Urlberger H.
AU - Kabelin C.
AU - Matthes F.
PY - 2020
SP - 547
EP - 554
DO - 10.5220/0009385905470554