Virtual Online Teams: The Development of Cross-cutting Skills for Business Students

Maureen Andrade, Ronald Miller

2020

Abstract

Extensive research of employers across sectors over the past decade indicates the importance of teamwork and other transversal skills such as communication, critical thinking, problem-solving, ethical reasoning, and the ability to work with diverse others. In spite of its value to employers, teamwork is decreasingly emphasized by schools of business in terms of the learning outcomes they measure for purposes of accreditation. This qualitative study explores the implementation of teamwork in an online business management course. It examines the student experience based on data derived from formative team reflections measuring team performance and effectiveness. The study sought to gain insights into the performance of virtual teams in a business education context and determine if and how the technology-mediated environment impacted effective teamwork as perceived by the students. Findings indicate that students primarily experienced issues characteristic of all developing teams rather than being specific to virtual teams and that they recognized the value of teamwork. Course design and content supported students in addressing issues. Further recommendations are provided for structuring effective teamwork in online courses.

Paper Citation

in Harvard Style

Andrade M. and Miller R. (2020). Virtual Online Teams: The Development of Cross-cutting Skills for Business Students.In Proceedings of the 12th International Conference on Computer Supported Education - Volume 1: CSEDU, ISBN 978-989-758-417-6, pages 442-449. DOI: 10.5220/0009446504420449

in Bibtex Style

@conference{csedu20,
author={Maureen Andrade and Ronald Miller},
title={Virtual Online Teams: The Development of Cross-cutting Skills for Business Students},
booktitle={Proceedings of the 12th International Conference on Computer Supported Education - Volume 1: CSEDU,},
year={2020},
pages={442-449},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009446504420449},
isbn={978-989-758-417-6},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 12th International Conference on Computer Supported Education - Volume 1: CSEDU,
TI - Virtual Online Teams: The Development of Cross-cutting Skills for Business Students
SN - 978-989-758-417-6
AU - Andrade M.
AU - Miller R.
PY - 2020
SP - 442
EP - 449
DO - 10.5220/0009446504420449