The Need for an Enterprise Risk Management Framework for
Big Data Science Projects
Jeffrey Saltz and Sucheta Lahiri
Syracuse University, Syracuse, NY, U.S.A.
Keywords: Risk Management Framework (RMF), Big Data, Data Science, Enterprise Risk Management (ERM).
Abstract: This position paper explores the need for, and benefits of, a Big Data Science Enterprise Risk Management
Framework (RMF). The paper highlights the need for an RMF for Big Data Science projects, as well as the
gaps and deficiencies of current risk management frameworks in addressing Big Data Science project risks.
Furthermore, via a systematic literature review, the paper notes a dearth of research which looks at risk
management frameworks for Big Data Science projects. The paper also reviews other emerging technology
domains, and notes the creation of enhanced risk management frameworks to address the new risks introduced
due to that emerging technology. Finally, this paper charts a possible path forward to define a risk management
framework for Big Data Science projects.
1 INTRODUCTION
Despite an increase in the use of Big Data Science by
government, industry and educational institutions,
there is currently no universally accepted definition
that describes the key characteristics of Big Data (Al-
Mekhlal & Khwaja, 2019). For example, the three Vs
(Volume, Variety and Velocity) is a common
framework used to describe Big Data analytics (Chen,
Chiang & Storey; 2012). However, additional
dimensions have been added to that framework, such
as Veracity, Variability (Gandomi & Haider, 2015).
A yet broader definition of Big Data Science has been
used by Saltz and Stanton (2017), who focus on the
collection, processing, analysis, visualization,
preservation and management of vast amount of
information. Furthermore, some use the term Big
Data Analytics, rather than Big Data Science.
Independent of the specific term used, this field
leverages data to develop functional ideas to facilitate
performance measurement, create sustained value,
and competitive advantage (Fosso, Akter, Edwards,
Chopin, & Gnanzou, 2015).
Risk Management is a different field that is also
critically important for a wide range of organizations.
One view of Enterprise Risk Management is
described by Lam (2017, pp.6), who notes that it is
“an integrated and continuous process for managing
enterprise-wide risks—including strategic, financial,
operational, compliance, and reputational risks”.
Thus, an Enterprise Risk Management Framework
(RMF) enables organizations to understand and
mitigate potential project risks as well as enabling the
alignment of the interests of the stakeholders to a
common goal (Lam, 2017).
In short, enterprise risk management enables
organizations to manage project risk via the
identification and management of risk elements that
are contained within the organization’s project
portfolio (e.g., Lam, 2003, Liebenberg and Hoyt,
2003, Nocco and Stulz, 2006, Beasley et al., 2008,
Hoyt and Liebenberg, 2009). Furthermore, to
properly address project risks, organizations need to
have an enterprise risk management framework, as
this will help model, measure, analyze, and respond
to the project risks. This is done by treating the
potential risks as a portfolio of risks to be managed
collectively (Gordon, Loeb, and Tseng, 2009).
To help evaluate the need for a new RMF for Big
Data Science projects, this paper explores the
following questions:
Q1: Do Big Data Science projects introduce new
risks into an organization?
Q2: Can current RMFs handle these risks?
Q3: Is there research that exists, with respect to
integrating Big Data Science risks within
enterprise risk management?
268
Saltz, J. and Lahiri, S.
The Need for an Enterprise Risk Management Framework for Big Data Science Projects.
DOI: 10.5220/0009874502680274
In Proceedings of the 9th International Conference on Data Science, Technology and Applications (DATA 2020), pages 268-274
ISBN: 978-989-758-440-4
Copyright
c
2020 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
2 BIG DATA SCIENCE AND
ENTERPRISE RISK
2.1 Big Data Science Risks
Independent of what specific Big Data Science
definition is used, organizations should be aware of
the risks that can occur when using Big Data Science.
A classic example of a risk that could arise when
using Big Data Science predictive analytics was seen
by Target, a large retailer in the United States. Target
used predictive analytics to understand future
consumer needs, including predicting if one of their
consumers was pregnant (Someh et al. 2016;
Erevelles, Fukawa & Swayne, 2016). With the
capabilities of Big Data to perform predictive
analysis, Target predicted a female shopper’s
pregnancy, and sent marketing material to her family
residence, weeks before she told her family about the
pregnancy.
However, the risks of using Big Data Science
extend beyond possible misuses of predictive
analytics. Data inconsistency is another risk that must
be considered when using Big Data Science,
especially since data inconsistencies are often
exacerbated due to the velocity of the data, as old data
may become obsolete or not be consistent in meaning
with newly generated data (Kim & Cho, 2018; Tse,
Chow, Ly, Tong, & Tam, 2018).
There are also regulatory risks associated with the
protection of data. This is particularly important
where regulatory requisites, such as General Data
Protection Regulation (GDPR) and US Privacy Act,
have introduced specific regulatory risks associated
with data privacy. Hence, a different concern that
organizations need to address is how to do Big Data
Science without impeding on the data privacy of
consumers. For example, using Big Data analytics,
one can analyze a person’s political preference,
spending habits, and other private information via the
content or posts published on the internet (Zhang,
2018).
2.2 The Need for a Big Data Science
Informed RMF
It is therefore important for organizations to address
these risks (e.g., Ethical, Reputational, Operational)
pre-emptively. In other words, as Big Data Science is
increasingly used, it is creating new risks for the
organizations to understand and manage.
To manage these risks, there needs to be a
framework that encompasses and manages all Big
Data Science risks encountered by an organization.
Using a conceptual framework for data governance
combined with an existing risk management standard
is one approach for Big Data Science risk
management. However, as discussed in the next
section, existing frameworks are generic in nature and
unequipped in managing the risk of Big Data Science
on an enterprise level.
3 EXISTING RMF PITFALLS
FOR BIG DATA SCIENCE
Standards such as NIST, the Committee of Sponsoring
Organizations (COSO) Enterprise Risk Management
Framework, and ISO 31000:2009. Risk management:
Principles and guidelines are all focussed on risk
management activities, assessment process and
deployment. Each of these standards are explored to
determine if they could properly handle Big Data
Science specific risks.
3.1 COSO RMF
In 2004, the first comprehensive guidance on
enterprise risk management was published by
Committee of Sponsoring Organizations COSO
(Committee of Sponsoring Organizations of the
Treadway Commission [COSO], 2004). Revisions
were done in 2013 and then again in 2017 (Committee
of Sponsoring Organizations of the Treadway
Commission [COSO], 2016). The COSO-ERM
Integrated Framework has been popular for
incorporating enterprise risk (Fox, 2018).
There are five components of COSO ERM –
Governance & Culture, Strategy & Objective-Setting,
Performance, Review & Revision, Information,
Communication & Reporting. As shown in Figure 1,
the COSO enterprise risk management framework
also has 20 principles, ranging from exercising board
risk oversight to reporting on risk performance
(Prewett & Terry, 2018).
Figure 1: 2017 Enterprise Risk Management Framework
Principles and Components (Prewett & Terry, 2018).
While, these principles encourage organizations
to identify and manage risks, they are all at a high
The Need for an Enterprise Risk Management Framework for Big Data Science Projects
269
level, and do not offer a framework on how to actually
identify the risks. In other words, COSO-ERM is a
general set of guidelines which are focussed on the
processes deployed in a firm. It is an integrated
approach that describes how to implement risk
management guidelines via the setting and meeting
program goals and reviews. However, Big Data
Science may introduce new risks that the organization
would not identify, and hence, would not manage via
the COSO-ERM framework. In short, COSO ERM by
itself is not sufficient to manage Big Data Science
risks.
3.2 ISO 31000
The ISO 31000 standard was developed in 2009 by
the ISO Technical Management Based Working
Group on risk management (International
Organization for Standardization, 2009; Choo & Goh;
2015). In conjunction with the earlier standards of
AS/NZS 4360:2004, ISO 31000 incudes new
definitions of risk management, including eleven risk
management principles (Olechowski, Oehmen,
Seering, & Ben-Daya, 2016), which are:
1. Risk management creates value
2. Risk management is an integral part of
organizational processes
3. Risk management is part of decision making
4. Risk management explicitly addresses
uncertainty
5. Risk management is systematic, structured
and timely
6. Risk management is based on the best
available information
7. Risk management is tailored
8. Risk management takes human and cultural
factors into account
9. Risk management is transparent and inclusive
10. Risk management is dynamic, iterative and
responsive to change
11. Risk management facilitates continual
improvement
As can be seen via these principles, the framework
focuses on risk assessment via risk identification,
analysis and evaluation. It provides a conceptual
approach that creates exhaustive ERM practices in an
organization (Gjerdrum & Salen, 2010). The
backbone of the risk management process is the
ability to create and deploy risk assessments that
eventually lead to risk treatments.
Similar to COSO, the standard is not without
limitations in that the scope of ISO 31000 is high
level and does not help to identify new risks to an
organization. Furthermore, the framework’s
definition of risk is the “uncertainty effect on defined
goals” (Kamarulzaman, Bakar & Abas, 2019). In
other words, goals and objectives must be defined
pre-emptively before risk can be known. However,
this objective is challenging, as the goals and
objectives within a Big Data Science project keep on
changing, due to new data and insights generated
during the project.
3.3 NIST RMF
The U.S. National Institute of Standards and
Technology (NIST) developed a framework to
address cyber risk. There are three parts of NIST
framework - Core, Profile and Implementation Tiers
(Hiller & Russell, 2017). For example, the Core
detects and responds to attacks/vulnerabilities and
protects assets.
In short, the NIST Risk Management Framework
was created to manage and mitigate the risks that get
generated in information systems within an
organization (Kohnke, Sigler, & Shoemaker, 2016),
such as cyber-attacks, and no other risk elements are
addressed.
3.4 Analytics Governance Framework
The Analytics Governance Framework (AGF)
focuses on improving big data project management
and minimizing project management risk (Yamada &
Peran; 2017). While some might view AGF as a Big
Data Science specific approach to manage Big Data
Science risk, its focus is only on project execution
risk.
For example, it proposes a list of guiding
principles that streamline the responsibilities of
project managers, analytics specialists, and data
management specialists. As such, the goal of AGF is
to produce successful projects by prioritizing projects
in the pipeline, with clear guidelines for data
management practitioners on a top-down enterprise
level. This will minimize misunderstandings between
stakeholders and practitioners, keep timelines in
place, and manage expectations.
This framework could possibly be leveraged to
help create a foundation for a Big Data Science ERM
(since it aligns the objectives and interests of both the
clients and the practitioners along with the managers).
However, by itself, AGF is not a risk management
framework but rather, a project management
framework. Hence, there is a need of adding another
framework (or layer) to help manage Big Data
Science that will help create context, as well as
analyze, evaluate, and manage risk.
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4 RMFS FOR OTHER
EMERGING TECHNOLOGIES
The need of having a new risk management
framework for an emerging technology is not unique
to Big Data Science. Below we discuss three other
examples: cloud computing, industry 4.0 and supply
chain management that also required a new risk
management framework.
4.1 Cloud Computing
Cloud computing is a model for allowing ubiquitous,
convenient, and on-demand network access to a
number of configured computing resources that can
be rapidly provisioned and released with minimal
management effort or service provider interaction
(Mell & Grance, 2011). Internet and different data
avenues are used to host software and hardware as a
Service via cloud computing (Armbrust, 2010).
Big data and cloud computing are associated with
each other. Big data facilitates the use of computing
applications to perform queries and retrieve desired
outcomes in a timely and seamless manner.
Furthermore, cloud computing can use Hadoop, a big
data storage service, to facilitate the foundational
engine for data processing (Hashem et al., 2015).
Cloud-based technologies have clearly defined
benefits such as providing a centralized location for
storing high volume data on remote servers (Hao &
Yang, 2019). As cloud services are shared, dynamic
and scalable, these services have faced concerns
around data security and cyber-attacks (Durowoju,
Chan & Wang, 2011; Grobauer, Walloschek &
Stocker; 2011). Some of the cloud computing
challenges that require a top down approach on an
enterprise level include data vulnerabilities, the threat
to employee privacy, sharing cloud links, cloud file
synchronization, and the security issues related to
enterprise directory integration.
However, in exploring how to understand and
minimize these risks, it has been shown that it is
difficult to manage these cloud computing risks with
an existing RMF; and there is a need for having an
adaptive risk management framework specifically for
cloud computing (Medhioub and Kim, 2017).
Hence, it has been suggested that an integrated risk
management framework is required to address cloud
computing issues and align the interest of the
management and stakeholders (Medhioub and Kim,
2017).
4.2 Industry 4.0
The concept of Industry 4.0 was coined in 2011 at the
Hanover Fair. It is an umbrella term that encompasses
concepts of the Internet of People (IoP), Internet of
things (IoT), Internet of Services, Internet of Energy
and Cyber Physical System (Hermann, Pentek, &
Otto, 2015; Lom, Pribyl, & Svitek, 2016). Apart from
operational risks generated with machines, methods,
materials, and human resources, Industry 4.0
introduces new and unknown risks with machine,
robots and data vulnerability (Tupa, Simota &
Steiner, 2017).
Initially the ISO 31000 standard was proposed to
address these risks (Niesen, Houy, Fettke, and P.
Loos, 2016). However, later research noted that to
manage these risks, a new risk management model
was needed that integrated BPM (Business Process
Management) and PPM (Process Performance
Management) with other, more traditional, risk
management elements (Tupa, Simota and Steiner;
2017).
4.3 Supply Chain
Supply chain risk is defined by potential incidents
associated with inbound supply (i.e., from supplier
failures) or the supply market, in which its outcomes
result in the inability of a purchasing organization to
meet customer demand (Zsidisin, Melnyk, and
Ragatz, 2005).
It has been noted that it is imperative to have a
supply chain risk management framework that can
collect, analyze and monitor supply chain real time
data (Fan, Heilig & Voβ; 2015). The need for a supply
chain risk management framework has arisen in order
to manage or mitigate risks related to utilized
resources, network systems and performance criteria
(Lassar, Haar, Montalvo, and Hulser; 2010). This
need was initially identified due to significant
financial losses at companies such as General Motors
(1996) and Boeing (1997). More recently, COVID-19
and the related supply shock has also demonstrated
this supply chain risk (Baldwin & Tomiura, 2020).
To help address these risks, a Supply Chain
Management Framework, which is integrated into a
Knowledge Management Framework that hosts all
the known risk elements on the knowledge base, has
been proposed (Solomon, Ketikidis & Choudhary,
2012).
The Need for an Enterprise Risk Management Framework for Big Data Science Projects
271
5 BIG DATA SCIENCE RMF
RESEARCH – A SYSTEMATIC
LITERATURE REVIEW
To explore the existing research on Big Data Science
and risk management frameworks, a Systematic
Literature Review (SLR) was performed. An SLR
was used since it provides an understanding of the
relevant literature and more generally, provides a
good idea of what is known about a particular topic
or discipline (Boell & Cecez-Kecmanovic; 2014).
5.1 Methodology
As shown in Table 1, six repositories were searched
for literature on Risk Management Frameworks
relating to Big Data Science ACM Digital Library,
Science Direct, IEEE Explore, Scopus, Web of
Science, and Google Scholar. As the domain of Big
Data Science is an emerging domain, we restricted the
search to articles published in last five years i.e., from
2015 (through February 2020). In addition, only
articles published in English were considered.
Table 1: Search Summary.
Repository searched
ACM digital library,
Google Scholar, science
direct, scopus, web of
science, IEEE xplore
Publication period 2015 to 2020
Language English
Search applied Full text
As shown in Table 2, the search consisted of two
separate terms, the first was related to risk
management framework, and the second term related
to big data science.
Table 2: Keyword combinations used for literature search.
"risk management process" + "big data"
"risk management framework" + "data science"
"risk management process" + "big data"
"risk management framework” + "data analytics"
"risk management framework” +”data mining”
“risk management framework” + “business analysis”
“risk management framework” + “artificial intelligence”
"risk management framework" +” text mining”
After the documents were retrieved, a content
analysis was performed that focused on ensuring that
the article focused on risk management frameworks
for Big Data Science project risks, and was performed
as follows using the following two step process. First,
the title, abstract and conclusion were reviewed to
determine if the paper had the appropriate focus. For
papers where it was not clear if they should be
included or excluded, they were then briefly reviewed
in full. Finally, the articles that past this analysis were
reviewed in depth and categorized into key themes.
5.2 Findings
There was a total of 334 articles identified by the
previously defined search criteria. After the content
analysis, 46 articles remained relevant.
As shown in Table 3, the literature search did not
identify any article that provided a risk management
framework for Big Data Science projects. In fact, the
articles were broadly classified into several other
categories (risk management standards, RMFs in
different sectors, Big Data execution challenges).
We note that one article within the big data
execution challenges category did highlight legal risk,
and the potential risks related to the quality of the
analysis (Waterman & Bruening; 2014).
Table 3: Resultant documents with assigned categories.
Categories # of articles
Risk management standards
(ISO, NIST, COSO)
13
RMF in different sectors (e.g.,
Banking, Supply Chain Management,
Cloud Computing, Industry 4.0)
19
Big Data Execution Challenges 7
Big Data Ethics 2
Big Data as a solution 2
What is Big Data/Data Analytics/AI? 3
RMF for specifically for Big Data
Science Projects
0
Hence, this SLR supports the notion that there is
minimal currently research on exploring a Big Data
Science appropriate RMF.
6 CONCLUSIONS
While organizations are continuing to increase their
use Big Data Science, there has been less attention
focused on the risks associated with the use of Big
Data Science.
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272
Specifically, this paper notes that there are new
risks that a Big Data Science project introduces into
an organization (which addresses RQ1), that the
current RMFs do not handle these risks (which
addresses RQ2) and that there is currently minimal
research with respect to evaluating Big Data Science
risks within enterprise risk management (addressing
RQ3). Hence, this paper demonstrates the need for a
Big Data Science RMF that can address the unique
Big Data Science project risks.
In short, using an existing enterprise framework
for Big Data Science projects is not sufficient, in that
these frameworks will not capture all the risks of Big
Data project. These risks include model risk (e.g.,
model bias), reputation risk (e.g., in appropriate use
of data insights) and data risk (e.g., inconsistencies in
the data). These new risks need to be incorporated
within an enterprise level risk management
framework. Hence, the lack of a well-defined RMF
for this domain suggests that organizations have
unknown and/or unmanaged risks, and that a new
RMF for Big Data Science projects is required to
accurately capture and manage these new project
risks.
One potential next step, towards the creation of an
effective Big Data Science RMF, is to survey
organizations to identify best practices, identify
organizations that have extended standards such as
COSO, ISO-31000 or NIST. The survey could also
help to gain an understanding of internally deployed
RMFs for Big Data Science efforts. With this
information, one could consolidate the existing
organization specific models and frameworks used, to
see if there were components that could be leveraged
to create an enterprise level risk management
framework for Big Data Science projects.
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