Business Intelligence and Innovation: An European Digital Innovation Hub to Increase System Interaction and Value Co-creation within and among Service Systems

Florian Maurer

2021

Abstract

Due to limited resources (e.g. human, financial, knowledge, etc.), Small- and Medium sized Enterprises run the risk to miss the Digital Transformation of its systems. Especially the manufacturing industry – a strategic industry within the European Union that employs millions of workers and provide tremendous Gross Domestic Product to the partner countries – faces technology changes and increased challenges for implementation. As reaction to the challenges of the manufacturing industry, the European Union launched the Factory of the Future programme and the European Digital Innovation Hub programme. Within this article at hand, the literately and empirically endeavours towards the design and development of the Digital Innovation Hub: Business Intelligence & Innovation within the region of Vorarlberg are presented. In doing so, a narrative literature review about the academic discipline of Service Science – the guiding theory to innovate service systems – and an empirical research about the motivation, status quo, vision and strategy towards the Digital Transformation and Industry 4.0 paradigm of the manufacturing industry within the region of the Federal State of Vorarlberg are presented.

Paper Citation

in Harvard Style

Maurer F. (2021). Business Intelligence and Innovation: An European Digital Innovation Hub to Increase System Interaction and Value Co-creation within and among Service Systems.In Proceedings of the 10th International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES, ISBN 978-989-758-485-5, pages 208-217. DOI: 10.5220/0010255602080217

in Bibtex Style

@conference{icores21,
author={Florian Maurer},
title={Business Intelligence and Innovation: An European Digital Innovation Hub to Increase System Interaction and Value Co-creation within and among Service Systems},
booktitle={Proceedings of the 10th International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES,},
year={2021},
pages={208-217},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010255602080217},
isbn={978-989-758-485-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 10th International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES,
TI - Business Intelligence and Innovation: An European Digital Innovation Hub to Increase System Interaction and Value Co-creation within and among Service Systems
SN - 978-989-758-485-5
AU - Maurer F.
PY - 2021
SP - 208
EP - 217
DO - 10.5220/0010255602080217