Evaluating the Meeting Solutions Used for Virtual Classes in Higher Education during the COVID-19 Pandemic

Otto Parra, Maria Fernanda Granda

2021

Abstract

When the Ecuadorian government put the country into quarantine as a preventive measure against the Covid-19 pandemic the country’s schools and colleges had been working normally up to March 2020. On March 13th, the University of Cuenca decided to suspend face-to-face classes and changed the system to virtual online teaching. Although the teachers and students changed the teaching-learning method from face-to-face to virtual, they were not prepared to continue their education in this new educational system, in which each student’s family had different mandatory elements (e.g., an Internet connection, computer, meeting solution). However, they continued the classes through meeting solutions to continue the school year through virtual classes but without any criteria to select the most suitable meeting tool. This paper evaluates two of the most commonly used meeting solutions for virtual university classes: Webex and Zoom. We used User Experience Questionnaire and Microsoft Reaction Cards to evaluate these solutions. The results showed that Zoom was significantly more attractive than Webex, although there was no significant difference between them in the classic aspects of usability or user experience.

Paper Citation

in Harvard Style

Parra O. and Granda M. (2021). Evaluating the Meeting Solutions Used for Virtual Classes in Higher Education during the COVID-19 Pandemic. In Proceedings of the 16th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications (VISIGRAPP 2021) - Volume 2: HUCAPP; ISBN 978-989-758-488-6, SciTePress, pages 190-197. DOI: 10.5220/0010258201900197

in Bibtex Style

@conference{hucapp21,
author={Otto Parra and Maria Fernanda Granda},
title={Evaluating the Meeting Solutions Used for Virtual Classes in Higher Education during the COVID-19 Pandemic},
booktitle={Proceedings of the 16th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications (VISIGRAPP 2021) - Volume 2: HUCAPP},
year={2021},
pages={190-197},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010258201900197},
isbn={978-989-758-488-6},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 16th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications (VISIGRAPP 2021) - Volume 2: HUCAPP
TI - Evaluating the Meeting Solutions Used for Virtual Classes in Higher Education during the COVID-19 Pandemic
SN - 978-989-758-488-6
AU - Parra O.
AU - Granda M.
PY - 2021
SP - 190
EP - 197
DO - 10.5220/0010258201900197
PB - SciTePress