A Literature-based Derivation of a Meta-framework for IT Business Value

Sarah Seufert, Tobias Wulfert, Jan Wernsdörfer, Reinhard Schütte

2021

Abstract

The business value of IT in companies is a highly discussed topic in information systems research. While the IT business value is an agreed upon term, its decomposition and assessment on a more detailed level is ambiguous in literature and practice. However, assessing the IT business value is pivotal for goal-oriented IT management. Therefore, we suggest a hierarchical decomposition of the IT business value along aggregated impacts and atomic impacts. We introduce a taxonomy to gain a better understanding of what types of atomic impacts may be caused by IT investments. With the help of the taxonomy, we classify a total of 957 values from existing value catalogs and derive 29 archetypal IT impacts grouped by a company’s business units. Bundling this grouping with exemplary impacts for the IT value assessment, we finally propose an IT value meta-framework for the structured business value assessment.

Paper Citation

in Harvard Style

Seufert S., Wulfert T., Wernsdörfer J. and Schütte R. (2021). A Literature-based Derivation of a Meta-framework for IT Business Value. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-509-8, pages 291-302. DOI: 10.5220/0010447702910302

in Bibtex Style

@conference{iceis21,
author={Sarah Seufert and Tobias Wulfert and Jan Wernsdörfer and Reinhard Schütte},
title={A Literature-based Derivation of a Meta-framework for IT Business Value},
booktitle={Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2021},
pages={291-302},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010447702910302},
isbn={978-989-758-509-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - A Literature-based Derivation of a Meta-framework for IT Business Value
SN - 978-989-758-509-8
AU - Seufert S.
AU - Wulfert T.
AU - Wernsdörfer J.
AU - Schütte R.
PY - 2021
SP - 291
EP - 302
DO - 10.5220/0010447702910302