An Applied Risk Identification Approach in the ICT Governance and Management Macroprocesses of a Brazilian Federal Government Agency

Edna Canedo, Ana Morais do Vale, Rogério Gravina, Rafael Patrão, Leomar Camargo de Souza, Vinicius Reis, Fábio Mendonça, Rafael Sousa Jr.

2021

Abstract

Risk management is of great importance, both in the risk management of private organizations and in public administration organizations. Thus, in order to guarantee effective risk management and properly aligned with the organizational objectives, it is necessary to map and continuously evaluate the possible risks that may impact the organization’s service provision. This work presents the identification of the risks of the Macroprocesses of Management and Governance of Information and Communication Technology (ICT) of a federal public administration agency. The identification and classification of risks were carried out using the integrity and risk management support system (AGIR). The classification of ICT risks carried out will support stakeholders in decision making, allowing for a better assessment and quality of ICT services provided by the organization to its users.

Paper Citation

in Harvard Style

Canedo E., Morais do Vale A., Gravina R., Patrão R., Camargo de Souza L., Reis V., Mendonça F. and Sousa Jr. R. (2021). An Applied Risk Identification Approach in the ICT Governance and Management Macroprocesses of a Brazilian Federal Government Agency. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-758-509-8, pages 272-279. DOI: 10.5220/0010475902720279

in Bibtex Style

@conference{iceis21,
author={Edna Canedo and Ana Morais do Vale and Rogério Gravina and Rafael Patrão and Leomar Camargo de Souza and Vinicius Reis and Fábio Mendonça and Rafael Sousa Jr.},
title={An Applied Risk Identification Approach in the ICT Governance and Management Macroprocesses of a Brazilian Federal Government Agency},
booktitle={Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2021},
pages={272-279},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010475902720279},
isbn={978-989-758-509-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - An Applied Risk Identification Approach in the ICT Governance and Management Macroprocesses of a Brazilian Federal Government Agency
SN - 978-989-758-509-8
AU - Canedo E.
AU - Morais do Vale A.
AU - Gravina R.
AU - Patrão R.
AU - Camargo de Souza L.
AU - Reis V.
AU - Mendonça F.
AU - Sousa Jr. R.
PY - 2021
SP - 272
EP - 279
DO - 10.5220/0010475902720279