An IT Infrastructure for Small- and Medium-sized Enterprises Willing to Compete in the Global Market

Francesco Pilotti, Gaetanino Paolone, Daniele Di Valerio, Martina Marinelli, Roberto Cocca, Paolino Di Felice

2021

Abstract

Context: Small and medium-sized enterprises (SMEs) are the backbone of the economy of most countries. There is large evidence in the literature that digitalisation improves the market performance of enterprises and, as a consequence, it helps the growth of their businesses. Aims: The present position paper sketches the authors’ vision about an IT infrastructure for SMEs willing to compete in the global market. Method: A literature review is conducted on relevant topics concerning SMEs. In light of the published studies, two factors are essential for the survival of SMEs in the global market: (a) ally themselves with SMEs operating in the same market segment; (b) offer an amazing shopping experience to their customers. Results: The pillar of the proposal is the notion of Digital Network (DN), i.e., a network of collaborating SMEs physically distributed over a territory, which share the objective of selling goods and/or services to potential consumers through a digital platform. We envision the availability of a “generator” of DNs as the main pillar for helping SMEs. Each instance returned by the generator consists of two integrated portals: the SMEs Portal and the Customer portal. The present study provides preliminary findings that give substance to the soundness of the started project.

Paper Citation

in Harvard Style

Pilotti F., Paolone G., Di Valerio D., Marinelli M., Cocca R. and Di Felice P. (2021). An IT Infrastructure for Small- and Medium-sized Enterprises Willing to Compete in the Global Market. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-509-8, pages 768-775. DOI: 10.5220/0010476907680775

in Bibtex Style

@conference{iceis21,
author={Francesco Pilotti and Gaetanino Paolone and Daniele Di Valerio and Martina Marinelli and Roberto Cocca and Paolino Di Felice},
title={An IT Infrastructure for Small- and Medium-sized Enterprises Willing to Compete in the Global Market},
booktitle={Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2021},
pages={768-775},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010476907680775},
isbn={978-989-758-509-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - An IT Infrastructure for Small- and Medium-sized Enterprises Willing to Compete in the Global Market
SN - 978-989-758-509-8
AU - Pilotti F.
AU - Paolone G.
AU - Di Valerio D.
AU - Marinelli M.
AU - Cocca R.
AU - Di Felice P.
PY - 2021
SP - 768
EP - 775
DO - 10.5220/0010476907680775