boredom and strong indicators for a crisis of growth.
This crisis of growth is palpable and leads to
discontent and frustration within the target group of
young people at the beginning of their working life.
A lack of connectivity was identified as a main issue.
Intensified digital communication compensated the
lack of personal communication and mitigated the
negative effects.
The results show that all interviewees and almost
all respondents to the online survey stated that they
would like to continue or work more often in a home
office after the pandemic at will. In particular,
advantages such as the elimination of commuting, the
better combination of leisure and work, and
sometimes even higher productivity were given as
reasons.
The interviews and the anonymous survey pointed
towards the importance of digital surrogates to
mitigate the negative effects. Coping strategies based
on social network services, chats, etc. proliferated and
avoided a feeling of isolation. This segues into
management implications: „making sense“ and
„giving purpose“ are managerial tasks, and a core
element of leadership (Kempster et al. 2011) and so
is maintaining connectivity. Making sure, that novice
workers are included into the formal and informal
communication network by all technical means, to
keep them connected, well-informed and as part of a
team, is crucial to avoid cutbacks in their personal
development.
As the sample size is too small to provide reliable
insights, further studies would be necessary to verify
the results. Expanding the research on employees
more advanced in their working careers could be
worth some exploration, as well as taking different
cultures and social millieus into account, who might
cope differently with this pandemic. As the situation
is exceptional, the stressor is episodic. Findings
gained within this rather extreme situation could give
valuable insights for home office communications in
the aftermath of the pandemic.
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