A Pragmatic View on Resolving Conflicts in Goal-oriented Requirements Engineering for Socio-technical Systems

Ishaya Gambo, Ishaya Gambo, Kuldar Taveter

2021

Abstract

Requirements engineering has critical importance in the significant and successful number of software development projects involving multiple stakeholders to deliver high-quality software-intensive systems. The stakeholders' statements concerning the desired systems are expressed as goals to be achieved by the system in goal-oriented requirements engineering (GORE). In socio-technical systems (STS), the goals are achieved by cooperating with man-made agents within the software-to-be and human agents. However, as stakeholders often chase after mismatching goals subjectively, identifying and resolving conflicts in requirements becomes an inevitable part of GORE. This paper outlines the urgent need and processes required to investigate conflicts in the agile agent-oriented modeling (AAOM) methodology for engineering STS. We present a pragmatic view of our proposed strategy in a framework from a deductive and qualitative research perspective. The proposed strategy can attach stakeholders' corresponding roles to the hierarchical goal model's goals, which naturally brings out the stakeholder's needs and intentions. Additionally, it can relate the goal models to the most popular artifacts of agile software engineering. Thus, our pragmatic view builds upon well-established STS, especially in utilizing AAOM methodology.

Paper Citation

in Harvard Style

Gambo I. and Taveter K. (2021). A Pragmatic View on Resolving Conflicts in Goal-oriented Requirements Engineering for Socio-technical Systems. In Proceedings of the 16th International Conference on Software Technologies - Volume 1: ICSOFT, ISBN 978-989-758-523-4, pages 333-341. DOI: 10.5220/0010605703330341

in Bibtex Style

@conference{icsoft21,
author={Ishaya Gambo and Kuldar Taveter},
title={A Pragmatic View on Resolving Conflicts in Goal-oriented Requirements Engineering for Socio-technical Systems},
booktitle={Proceedings of the 16th International Conference on Software Technologies - Volume 1: ICSOFT,},
year={2021},
pages={333-341},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010605703330341},
isbn={978-989-758-523-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 16th International Conference on Software Technologies - Volume 1: ICSOFT,
TI - A Pragmatic View on Resolving Conflicts in Goal-oriented Requirements Engineering for Socio-technical Systems
SN - 978-989-758-523-4
AU - Gambo I.
AU - Taveter K.
PY - 2021
SP - 333
EP - 341
DO - 10.5220/0010605703330341